Job Summary

We are seeking a Jr. Online Analyst – Adv with 0 to 1 years of experience to join our dynamic team. The ideal candidate will have a strong background in Customer Service and experience in Content Strategy Online/Digital Marketing and Online domains. This hybrid role requires working during the day shift and does not involve travel. The candidate will play a crucial role in supporting our online initiatives and ensuring customer satisfaction.

Responsibilities

• Assist in the development and execution of online marketing strategies to enhance brand visibility and engagement.
• Monitor and analyze online content performance to optimize strategies and achieve business goals.
• Provide exceptional customer service by addressing inquiries and resolving issues promptly.
• Collaborate with cross-functional teams to ensure cohesive and effective online campaigns.
• Conduct market research to identify trends and opportunities in the digital space.
• Support the creation and management of content for various online platforms.
• Utilize data analytics tools to measure the effectiveness of online marketing efforts.
• Assist in the planning and implementation of digital marketing campaigns.
• Maintain up-to-date knowledge of industry best practices and emerging trends.
• Contribute to the development of content strategies that align with business objectives.
• Ensure all online content is accurate relevant and engaging.
• Provide insights and recommendations based on data analysis to improve online performance.
• Support the team in achieving overall marketing and business goals.

Qualifications

• Must have experience in Customer Service to effectively address and resolve customer inquiries.
• Should have a background in Content Strategy to contribute to the development of engaging and relevant content.
• Experience in Online/Digital Marketing is required to support various marketing initiatives.
• Familiarity with online platforms and tools is essential for managing and analyzing content.
• Strong analytical skills are necessary to measure and optimize online performance.
• Excellent communication skills are required to collaborate with team members and stakeholders.
• Ability to work independently and as part of a team in a hybrid work model.
• Attention to detail is crucial for ensuring the accuracy and quality of online content.
• Must be proactive and adaptable to changing market trends and business needs.
• Basic understanding of SEO and digital marketing principles is a plus.
• Strong organizational skills are needed to manage multiple tasks and projects effectively.
• A customer-centric approach is essential for providing exceptional service and support.
• A degree in Marketing Communications or a related field is preferred but not mandatory.

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