Job description

“Share Happiness Serve Happiness”

Job Description –mice Executive

Job Code Grade

Reports to

: MICE (Meetings, Incentives, Conferences, and Events) Executive : G-3 “A”

Department

: Managing Director / CEO

Job Overview

We are seeking a dynamic and detail-oriented MICE Executive to plan, coordinate, and manage corporate and group events for our restaurant chain. The ideal candidate will have 2-3 years of experience in event management, hospitality, or a related field, with strong organizational and communication skills to deliver exceptional experiences for our clients.

Key Responsibilities

 Event Planning & Coordination
• Plan and execute MICE events, including meetings, corporate gatherings, incentives, and conferences in collaboration with clients and restaurant teams.
• Ensure seamless coordination of food and beverage services, seating arrangements, and venue setup.

 Client Engagement
• Act as the primary point of contact for clients to understand event requirements and tailor services accordingly.
• Build and maintain strong relationships with corporate clients and partners.

 Vendor & Stakeholder Management
• Collaborate with internal teams and external vendors for event logistics, including decor, equipment, and entertainment.
• Negotiate contracts and manage budgets effectively.

 Sales Support
• Work closely with the sales and marketing teams to drive MICE-related business. o Provide creative input for marketing materials and promotions targeted at MICE clientele.

 Quality Assurance
• Oversee event execution to ensure adherence to quality standards and guest satisfaction. o Handle last-minute changes or challenges efficiently while maintaining professionalism.

 Reporting & Documentation
• Maintain detailed records of events, client preferences, and feedback to improve future offerings.
• Prepare post-event reports, including financial performance and client feedback summaries.

Qualifications

 Experience: 2-3 years of experience in event management, hospitality, or a similar role (restaurant experience is a plus).

 Education: Bachelor’s degree in Hospitality, Event Management, or related fields preferred.

 Skills
• Strong organizational and time management skills. o Excellent verbal and written communication. o Proficiency in MS Office; familiarity with event management software is an advantage. o Ability to multitask and work in a fast-paced environment.

 Marketing

Skills:- Meeting, events, conferences. 

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