Position: Senior Executive – Operations
🌍 Location: Bangalore
🗓️ Working Days: Monday to Saturday

About the Role:
We are looking for a highly motivated and detail-oriented Senior Executive – Operations to manage and support the Learner Operations Process for our online degree learners. The ideal candidate will handle content uploads, live session scheduling, course structures, and reporting to ensure a seamless learning experience for students and other stakeholders.

Key Responsibilities:
LMS & Content Management
✅ Upload and manage course content in the LMS, ensuring proper categorization and accessibility
✅ Regularly audit and update course materials for accuracy and relevance
Live Class Administration
✅ Schedule and manage live classes on MS Teams, Zoom, and LMS
✅ Upload and organize live class recordings in the LMS
Course & User Management
✅ Create and manage course structures, ensuring correct learner enrollment
✅ Assign users and manage roles, permissions, and access in the LMS
Reporting & Analytics
✅ Generate and analyze reports on course enrollments, learner engagement, and completion rates
✅ Monitor attendance and participation in live sessions
Operational Support
✅ Handle support tickets related to learner operations and ensure timely resolution
✅ Collaborate with various stakeholders such as universities, product teams, and counselors

Requirements & Skills:
✔ 1-3 years of experience in EdTech operations, LMS administration, or a similar role
✔ Hands-on experience with Salesforce (SF) and LMS is a must
✔ Strong familiarity with virtual learning tools like MS Teams, Zoom, and Excel
✔ Excellent problem-solving, communication, and collaboration skills
✔ Ability to work efficiently in a fast-paced environment with attention to detail
Join us and be part of a dynamic team driving digital learning excellence! 🚀

Apply now by sending your CV to [email protected]

CLICK HERE TO APPLY