At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known.

To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way.

HR Connect Manager

Based in Bangalore, India.

Juniper’s Human Resources Shared Services Group, HR Connect, is the first point of contact for our employees. Our team focuses on the employee experience throughout the entire employee cycle – from welcoming the new hires to their last day with Juniper. In between, we provide support and guidance for HR-related programs and policies.

The HR Connect Manager will oversee HR Operations and Compliance for the India and APAC Regions as part of a global team. The HR Connect manager will oversee a team of 3 Employees and 2 Contractors. With a strong emphasis on the employee experience, the HR Connect manager will effectively guide and support the HR Connect Team with responding to questions related to all HR programs, policies, processes and data requirements. The HR Connect manager will also oversee HR Compliance (internal/external audits and mandatory filings) and manage other programs under the HR Connect organization. The successful candidate exhibits the following: leadership, customer service, interpersonal, coaching and project management skills. Our ideal candidate thrives in a fast paced, complex, dynamic and multi-cultural environment.

Job Requirements

• HR Operations
  • Serve as the subject matter expert on HR processes, policies, and practices
  • To give our employees the best experience possible, the HR Connect Manager will help and guide the HR Advisors with providing answers to queries, consulting with managers and colleagues, recommending tools & resources to drive the right outcomes and providing guidance and support in administering HR policies and procedures.
  • Help and guide HR Advisors on program support and management – onboarding (Get Connected), offboarding, non-medical leaves of absence and the annual performance management cycle.
  • Own the definition, attainment and communication of Team SLAs. Works collaboratively with HR Connect Manager for AMER/EMEA
  • Analyze HR Connect processes and metrics with a focus on efficiency and effectiveness, quality and data-driven decision making
  • Create and implement internal team procedures while identifying opportunities for continuous improvement.

• Compliance
  • Possess a general understanding of compliance for India and international laws regarding employment practices
  • Oversees HR Compliance related program or projects (Internal/external audits, entity set up and transfers, interrupting new laws, etc.)
  • Ensure accurate and compliant maintenance of employee data and documents.

• Collaboration and Leadership
  • Proactively collaborate with other COE Leaders and HR Business Partners to understand needs and implement processes and systems to continuously improve and meet needs.
  • Lead cross-functional HR programs
  • Manage relationships with Vendors

Experience And Skills Required

• Bachelor’s degree or equivalent in Human Resources, Business, or related field with 10+ years of Human Resources experience in an operations role.
• Solid understanding of HR operations concepts, policies and procedures, and administrative procedures
• Superior customer service skills
• Proven ability to build relationships with, as well as advise and influence across all levels.
• Must thrive in a fast-paced, complex, dynamic, multicultural environment where multi-tasking and prioritizing are required
• Analytical, troubleshooting, and problem-solving abilities
• Data-driven mentality
• Program management
• Excellent interpersonal and communication skills
• Experience of managing a global team is a plus
• Requires occasional business travel

About Juniper Networks

Juniper Networks challenges the inherent complexity that comes with networking and security in the multicloud era. We do this with products, solutions and services that transform the way people connect, work and live. We simplify the process of transitioning to a secure and automated multicloud environment to enable secure, AI-driven networks that connect the world. Additional information can be found at Juniper Networks (www.juniper.net) or connect with Juniper on Twitter, LinkedIn and Facebook.

WHERE WILL YOU DO YOUR BEST WORK?

Wherever you are in the world, whether it’s downtown Sunnyvale or London, Westford or Bangalore, Juniper is a place that was founded on disruptive thinking – where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life’s work. At Juniper we believe this is more than a job – it’s an opportunity to help change the world…

INCLUSION AND DIVERSITY AT JUNIPER

At Juniper Networks, we are committed to elevating talent by creating a trust-based environment where we can all thrive together. We know from experience that people from underrepresented groups often do not apply for roles they do not feel they meet all the criteria for. If you think you have what it takes, but do not necessarily check every single box, please consider applying. We’d love to speak with you.

Additional Information for United States jobs:

ELIGIBILITY TO WORK AND E-VERIFY

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Juniper Networks participates in the E-Verify program. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers.

• Information for applicants about E-Verify / E-Verify Información en español: This Company Participates in E-Verify / Este Empleador Participa en E-Verify
• Immigrant and Employee Rights Section (IER) – The Right to Work / El Derecho a Trabajar

   

E-Verify® is a registered trademark of the U.S. Department of Homeland Security.

Juniper is an Equal Opportunity workplace and Affirmative Action employer. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business need.