Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together

Primary Responsibilities

• Uses pertinent data and facts to identify and solve a range of problems within area of expertise
• Investigates non-standard requests and problems, with some assistance from others
• Works exclusively within a specific knowledge area
• Prioritizes and organizes own work to meet deadlines
• Provides explanations and information to others on topics within area of expertise
• Manage assigned special projects and adhoc tasks to completion within target date
• Ensure all process/people related reports are published within a defined timeframe
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
  
  

Required Qualifications

• Technical Skill Set:
  • 3+ years experience with knowledge on US Healthcare Business
  • Excellent Reporting skills and exposure to Power BI & SQL
  • Reporting, data visualization and presentation of dashboards
  • Proven excellent verbal and written communication skills
  • Quality centric, aware of VSM, Lean Six sigma methodologies, RCA, 5 Why’s
  • Should have an innovative bent to constantly drive Operational and Performance excellence
• Interpersonal Skills:
  • Proven excellent verbal and written communication skills
  • Creative, responsive and adaptive in a dynamic environment and a good team player
  • Ability to adhere & Drive all established company policies & procedures
  • Ability to work independently and creatively research and implement new solutions
  • Ability to work under pressure and deliver within required turn-around times
  • Flexible to adapt to quick delivery models
  • Flexible to work in Evening/Night Shifts – 5:45/8:45 PM Shift throughout the year
  • Ability to support the team during holidays and extra OT hours every week for 6+ months an year
• Should be self-driven and have decision making skills

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone – of every race, gender, sexuality, age, location and income – deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.