GHRC LLP | Unnathi S Vashista | Activity https://globalhrcommunity.com/members/unnathisvashista/activity/ Activity feed for Unnathi S Vashista. Sat, 11 Apr 2026 17:51:35 +0530 https://buddypress.org/?v=2.19.0 en-US 30 hourly 2 eaddd37310a4784bc2727fccb9753bc0 Unnathi S Vashista posted an update: ๐‚๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ ๐„๐ฑ๐ฉ๐ž๐ซ๐ข๐ž๐ง๐œ๐ž ๐ข๐ฌ ๐š ๐“๐ž๐š๐ฆ […] https://globalhrcommunity.com/news-feed/p/10331/ Thu, 30 Jan 2025 05:15:22 +0530

๐‚๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ ๐„๐ฑ๐ฉ๐ž๐ซ๐ข๐ž๐ง๐œ๐ž ๐ข๐ฌ ๐š ๐“๐ž๐š๐ฆ ๐’๐ฉ๐จ๐ซ๐ญ!
Great customer experience (CX) isnโ€™t just the responsibility of the ๐‚๐— ๐ญ๐ž๐š๐ฆโ€”itโ€™s a ๐œ๐จ๐ฅ๐ฅ๐ž๐œ๐ญ๐ข๐ฏ๐ž ๐ž๐Ÿ๐Ÿ๐จ๐ซ๐ญ.
Customers donโ€™t see departments; they see a brand.

๐€ ๐ฌ๐ข๐ง๐ ๐ฅ๐ž ๐ฆ๐ข๐ฌ๐š๐ฅ๐ข๐ ๐ง๐ฆ๐ž๐ง๐ญ ๐œ๐š๐ง ๐›๐ซ๐ž๐š๐ค ๐ญ๐ซ๐ฎ๐ฌ๐ญ, ๐›๐ฎ๐ญ ๐š ๐ฐ๐ž๐ฅ๐ฅ-๐œ๐จ๐ง๐ง๐ž๐œ๐ญ๐ž๐ ๐ญ๐ž๐š๐ฆ ๐œ๐ซ๐ž๐š๐ญ๐ž๐ฌ ๐ฆ๐š๐ ๐ข๐œ.
How do we build a CX-first culture across teams?
✔ ๐’๐ฎ๐ฉ๐ฉ๐จ๐ซ๐ญ ๐„๐š๐œ๐ก…

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]]> 0 06dabe9e705c41cf9f3f46b192f10df1 Unnathi S Vashista posted an update: We have always heard about Time is Money , ๐›๐ฎ๐ญ ๐ฐ๐ก๐ž๐ง […] https://globalhrcommunity.com/news-feed/p/10330/ Thu, 30 Jan 2025 05:08:18 +0530

We have always heard about Time is Money , ๐›๐ฎ๐ญ ๐ฐ๐ก๐ž๐ง ๐ข๐ญ ๐œ๐จ๐ฆ๐ž๐ฌ ๐ญ๐จ ๐‚๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ ๐„๐ฑ๐ฉ๐ž๐ซ๐ข๐ž๐ง๐œ๐ž ๐“๐ข๐ฆ๐ž ๐ข๐ฌ ๐“๐ซ๐ฎ๐ฌ๐ญ !

How we manage our time defines the trust we build .

Every delayed response, every rescheduled meeting, and every missed deadline chips away at the confidence our clients place in us.

Effective time management isn’t just about efficiency;…

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]]> 0 fa8e23bfc8901956a25af9e91bbbdbb2 Unnathi S Vashista posted a new post. https://globalhrcommunity.com/?p=26775 Fri, 24 Jan 2025 05:09:35 +0530
๐“๐ก๐ž ๐๐จ๐ฐ๐ž๐ซ ๐จ๐Ÿ ๐„๐Ÿ๐Ÿ๐ž๐œ๐ญ๐ข๐ฏ๐ž ๐‚๐จ๐ฆ๐ฆ๐ฎ๐ง๐ข๐œ๐š๐ญ๐ข๐จ๐ง ๐ข๐ง ๐‚๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ ๐„๐ฑ๐ฉ๐ž๐ซ๐ข๐ž๐ง๐œ๐ž

In the world of Customer Experience (CX), one element stands out as a true game-changer: effective communication. Whether itโ€™s a personalized interaction, a proactive update,โ€ฆ

]]> 0 a9b2b0a122193ca50608e52c3ceefa07 Unnathi S Vashista posted an update: ๐–๐ก๐š๐ญ ๐ƒ๐ž๐Ÿ๐ข๐ง๐ž๐ฌ ๐„๐ฑ๐œ๐ž๐ฉ๐ญ๐ข๐จ๐ง๐š๐ฅ ๐‚๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ ๐’๐ž๐ซ๐ฏ๐ข๐œ๐ž […] https://globalhrcommunity.com/news-feed/p/9414/ Fri, 20 Dec 2024 06:58:19 +0530

๐–๐ก๐š๐ญ ๐ƒ๐ž๐Ÿ๐ข๐ง๐ž๐ฌ ๐„๐ฑ๐œ๐ž๐ฉ๐ญ๐ข๐จ๐ง๐š๐ฅ ๐‚๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ ๐’๐ž๐ซ๐ฏ๐ข๐œ๐ž ๐“๐จ๐๐š๐ฒ?

Exceptional service is no longer just about resolving issuesโ€”itโ€™s about creating meaningful experiences.

✔️ Empathy & Personalization
✔️ Proactive Communication
✔️ Speed & Efficiency
✔️ Consistency Across Channels
✔️ Emotional Connection

Brands that focus on these pillars donโ€™t just meet…

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]]> 0 c296bda7e6e0df7b4022ca4bb3e02c74 Unnathi S Vashista posted an update: ๐—–๐—ผ๐˜‚๐—ฟ๐—ฎ๐—ด๐—ฒ ๐˜๐—ผ ๐—Ÿ๐—ฒ๐—ฎ๐—ฑ, ๐—ฃ๐—ผ๐˜„๐—ฒ๐—ฟ ๐˜๐—ผ ๐—ฆ๐—ฒ๐—ฟ๐˜ƒ๐—ฒ: ๐—ฃ๐˜‚๐˜๐˜๐—ถ๐—ป๐—ด ๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ๐˜€ ๐—ฎ๐˜ […] https://globalhrcommunity.com/news-feed/p/8734/ Mon, 18 Nov 2024 05:41:31 +0530

๐—–๐—ผ๐˜‚๐—ฟ๐—ฎ๐—ด๐—ฒ ๐˜๐—ผ ๐—Ÿ๐—ฒ๐—ฎ๐—ฑ, ๐—ฃ๐—ผ๐˜„๐—ฒ๐—ฟ ๐˜๐—ผ ๐—ฆ๐—ฒ๐—ฟ๐˜ƒ๐—ฒ: ๐—ฃ๐˜‚๐˜๐˜๐—ถ๐—ป๐—ด ๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ๐˜€ ๐—ฎ๐˜ ๐˜๐—ต๐—ฒ ๐—›๐—ฒ๐—ฎ๐—ฟ๐˜ ๐—ผ๐—ณ ๐—˜๐˜ƒ๐—ฒ๐—ฟ๐˜† ๐——๐—ฒ๐—ฐ๐—ถ๐˜€๐—ถ๐—ผ๐—ป.

Customer experience is not just the responsibility of the CX teamโ€”it’s the responsibility of the entire organization.

๐—˜๐˜ƒ๐—ฒ๐—ฟ๐˜† ๐—ฑ๐—ฒ๐—ฝ๐—ฎ๐—ฟ๐˜๐—บ๐—ฒ๐—ป๐˜, ๐—ณ๐—ฟ๐—ผ๐—บ ๐˜€๐—ฎ๐—น๐—ฒ๐˜€ ๐˜๐—ผ ๐—ผ๐—ฝ๐—ฒ๐—ฟ๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐˜€, ๐—บ๐—ฎ๐—ฟ๐—ธ๐—ฒ๐˜๐—ถ๐—ป๐—ด ๐˜๐—ผ ๐—ณ๐—ถ๐—ป๐—ฎ๐—ป๐—ฐ๐—ฒ, ๐—บ๐˜‚๐˜€๐˜ ๐˜„๐—ผ๐—ฟ๐—ธ ๐˜๐—ผ๐—ด๐—ฒ๐˜๐—ต๐—ฒ๐—ฟ ๐˜๐—ผ ๐—ฐ๐—ฟ๐—ฒ๐—ฎ๐˜๐—ฒ ๐—ฎ ๐˜€๐—ฒ๐—ฎ๐—บ๐—น๐—ฒ๐˜€๐˜€ ๐—ฎ๐—ป๐—ฑ ๐—ฐ๐—ผ๐—ป๐˜€๐—ถ๐˜€๐˜๐—ฒ๐—ป๐˜ ๐—ฒ๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ ๐—ณ๐—ผ๐—ฟ ๐˜๐—ต๐—ฒ ๐—ฐ๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ.

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]]> 0 17517fcf6539668c387ea239d29df61e Unnathi S Vashista posted an update: 🎙️ Customer-Centric or Customer-Disconnected? 🤔As […] https://globalhrcommunity.com/news-feed/p/8575/ Fri, 08 Nov 2024 06:27:11 +0530

🎙️ Customer-Centric or Customer-Disconnected? 🤔

As leaders, we often talk about the importance of being customer-centric, but do we really walk the talk?

🛎️ In our day-to-day rush of strategic meetings, targets, and internal deadlines, it’s easy to overlook the actual voice of the customer โ€“ the very people we aim to serve.

This image humorously…

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]]> 0 fb90f91e8347c9be8beff4019ae6c052 Unnathi S Vashista posted an update: ๐‚๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ ๐„๐ฑ๐ฉ๐ž๐ซ๐ข๐ž๐ง๐œ๐ž: ๐ˆ๐ฌ ๐ˆ๐ญ […] https://globalhrcommunity.com/news-feed/p/8546/ Thu, 07 Nov 2024 04:08:09 +0530

๐‚๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ ๐„๐ฑ๐ฉ๐ž๐ซ๐ข๐ž๐ง๐œ๐ž: ๐ˆ๐ฌ ๐ˆ๐ญ ๐“๐ซ๐ฎ๐ฅ๐ฒ ๐š ๐“๐จ๐ฉ-๐ƒ๐จ๐ฐ๐ง ๐๐ซ๐ข๐จ๐ซ๐ข๐ญ๐ฒ ๐ข๐ง ๐˜๐จ๐ฎ๐ซ ๐Ž๐ซ๐ ๐š๐ง๐ข๐ณ๐š๐ญ๐ข๐จ๐ง?

Customer experience is often hailed as a top-down approach. But what does that truly mean?

A strong CX culture means every team member, from leadership to frontline, embraces a customer-centric mindset.

Itโ€™s not just about setting rules and processes; itโ€™s about aligning…

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]]> 0 2a47cd5abfb41372cda74940616cfe46 Unnathi S Vashista posted an update: 🌟 ๐’๐ž๐ญ๐ญ๐ข๐ง๐  ๐„๐ฑ๐ฉ๐ž๐œ๐ญ๐š๐ญ๐ข๐จ๐ง๐ฌ: ๐“๐ก๐ž […] https://globalhrcommunity.com/news-feed/p/8450/ Tue, 29 Oct 2024 08:40:14 +0530

🌟 ๐’๐ž๐ญ๐ญ๐ข๐ง๐  ๐„๐ฑ๐ฉ๐ž๐œ๐ญ๐š๐ญ๐ข๐จ๐ง๐ฌ: ๐“๐ก๐ž ๐Š๐ž๐ฒ ๐ญ๐จ ๐„๐ฑ๐œ๐ž๐ฉ๐ญ๐ข๐จ๐ง๐š๐ฅ ๐‚๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ ๐„๐ฑ๐ฉ๐ž๐ซ๐ข๐ž๐ง๐œ๐ž 🌟

In today’s fast-paced world, managing customer expectations is crucial for delivering outstanding service.

Hereโ€™s why setting clear expectations can transform your customer interactions:
🔍 ๐‚๐ฅ๐š๐ซ๐ข๐ญ๐ฒ ๐ข๐ฌ ๐Š๐ž๐ฒ: Ensure your customers know exactly what to expect. Clear communication…

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]]> 0 597ef05dd9d8a38df058ef71cfa6ffb3 Unnathi S Vashista posted an update: ๐‡๐จ๐ฐ ๐’๐ž๐š๐ฆ๐ฅ๐ž๐ฌ๐ฌ ๐ˆ๐ฌ ๐˜๐จ๐ฎ๐ซ ๐‚๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ ๐‰๐จ๐ฎ๐ซ๐ง๐ž๐ฒ?In the service […] https://globalhrcommunity.com/news-feed/p/8425/ Mon, 28 Oct 2024 06:57:29 +0530

๐‡๐จ๐ฐ ๐’๐ž๐š๐ฆ๐ฅ๐ž๐ฌ๐ฌ ๐ˆ๐ฌ ๐˜๐จ๐ฎ๐ซ ๐‚๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ ๐‰๐จ๐ฎ๐ซ๐ง๐ž๐ฒ?

In the service industry, delivering a great product or service is only part of the equation.

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linkedin.com

Unnathi Vashista on LinkedIn: #cx #serviceindustry #customerjourney #continuousimprovementโ€ฆ

๐‡๐จ๐ฐ ๐’๐ž๐š๐ฆ๐ฅ๐ž๐ฌ๐ฌ ๐ˆ๐ฌ ๐˜๐จ๐ฎ๐ซ ๐‚๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ ๐‰๐จ๐ฎ๐ซ๐ง๐ž๐ฒ? In the service industry, delivering a great product or service is only part of theโ€ฆ

]]> 0 03a408baa9038e46d94b3541c7dfa9f4 Unnathi S Vashista posted a new activity comment https://globalhrcommunity.com/news-feed/p/7613/#acomment-7641 Fri, 13 Sep 2024 01:46:33 +0530

Very nicely said @Ranjan . The experience of an employee is super critical at an organization .

In reply to - Ramesh Ranjan posted an update

“Train people well enough so they can leave, treat them well enough so they donโ€™t want to.”

At the core of this message is the idea that employees are not just resources but […]

]]> 486b0c10ef069ace8cda763b7c144534 Unnathi S Vashista posted an update: 🌟 ๐—ฅ๐—ข๐—œ ๐—ถ๐—ป ๐—–๐—ซ: ๐—ฌ๐—ผ๐˜‚๐—ฟ ๐—˜๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ ๐—ถ๐˜€ ๐—ฌ๐—ผ๐˜‚๐—ฟ ๐—ฅ๐—ฒ๐˜ƒ๐—ฒ๐—ป๐˜‚๐—ฒ! […] https://globalhrcommunity.com/news-feed/p/7640/ Fri, 13 Sep 2024 01:45:04 +0530

🌟 ๐—ฅ๐—ข๐—œ ๐—ถ๐—ป ๐—–๐—ซ: ๐—ฌ๐—ผ๐˜‚๐—ฟ ๐—˜๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ ๐—ถ๐˜€ ๐—ฌ๐—ผ๐˜‚๐—ฟ ๐—ฅ๐—ฒ๐˜ƒ๐—ฒ๐—ป๐˜‚๐—ฒ! 🌟

Customer Experience (CX) isn’t just a “nice-to-have”โ€”itโ€™s a powerful driver of revenue and long-term success.

When companies deliver exceptional experiences, they build stronger customer relationships, increase retention, and foster brand loyalty. 💡

Did you know? A positive customer experience…

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]]> 0 fc4a8dec3b5e0153df23f0e980382ae9 Unnathi S Vashista posted a new activity comment https://globalhrcommunity.com/news-feed/p/7585/#acomment-7609 Wed, 11 Sep 2024 12:20:32 +0530

@Ranjan Very rightly said . I am glad that the same resonates with you as well

In reply to - Unnathi S Vashista posted an update

๐—–๐—ผ๐˜‚๐—ฟ๐—ฎ๐—ด๐—ฒ ๐˜๐—ผ ๐—Ÿ๐—ฒ๐—ฎ๐—ฑ, ๐—ฃ๐—ผ๐˜„๐—ฒ๐—ฟ ๐˜๐—ผ ๐—ฆ๐—ฒ๐—ฟ๐˜ƒ๐—ฒ: ๐—ฃ๐˜‚๐˜๐˜๐—ถ๐—ป๐—ด ๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ๐˜€ ๐—ฎ๐˜ ๐˜๐—ต๐—ฒ ๐—›๐—ฒ๐—ฎ๐—ฟ๐˜ ๐—ผ๐—ณ ๐—˜๐˜ƒ๐—ฒ๐—ฟ๐˜† ๐——๐—ฒ๐—ฐ๐—ถ๐˜€๐—ถ๐—ผ๐—ป.

Customer experience is not just the responsibility of the CX teamโ€”it’s the responsibility of […]

]]> 324e613f08ca2f592073e6b212b5834b Unnathi S Vashista posted an update: ๐—–๐—ผ๐˜‚๐—ฟ๐—ฎ๐—ด๐—ฒ ๐˜๐—ผ ๐—Ÿ๐—ฒ๐—ฎ๐—ฑ, ๐—ฃ๐—ผ๐˜„๐—ฒ๐—ฟ ๐˜๐—ผ ๐—ฆ๐—ฒ๐—ฟ๐˜ƒ๐—ฒ: ๐—ฃ๐˜‚๐˜๐˜๐—ถ๐—ป๐—ด ๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ๐˜€ ๐—ฎ๐˜ […] https://globalhrcommunity.com/news-feed/p/7585/ Wed, 11 Sep 2024 00:55:26 +0530

๐—–๐—ผ๐˜‚๐—ฟ๐—ฎ๐—ด๐—ฒ ๐˜๐—ผ ๐—Ÿ๐—ฒ๐—ฎ๐—ฑ, ๐—ฃ๐—ผ๐˜„๐—ฒ๐—ฟ ๐˜๐—ผ ๐—ฆ๐—ฒ๐—ฟ๐˜ƒ๐—ฒ: ๐—ฃ๐˜‚๐˜๐˜๐—ถ๐—ป๐—ด ๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ๐˜€ ๐—ฎ๐˜ ๐˜๐—ต๐—ฒ ๐—›๐—ฒ๐—ฎ๐—ฟ๐˜ ๐—ผ๐—ณ ๐—˜๐˜ƒ๐—ฒ๐—ฟ๐˜† ๐——๐—ฒ๐—ฐ๐—ถ๐˜€๐—ถ๐—ผ๐—ป.

Customer experience is not just the responsibility of the CX teamโ€”it’s the responsibility of the entire organization.

๐—˜๐˜ƒ๐—ฒ๐—ฟ๐˜† ๐—ฑ๐—ฒ๐—ฝ๐—ฎ๐—ฟ๐˜๐—บ๐—ฒ๐—ป๐˜, ๐—ณ๐—ฟ๐—ผ๐—บ ๐˜€๐—ฎ๐—น๐—ฒ๐˜€ ๐˜๐—ผ ๐—ผ๐—ฝ๐—ฒ๐—ฟ๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐˜€, ๐—บ๐—ฎ๐—ฟ๐—ธ๐—ฒ๐˜๐—ถ๐—ป๐—ด ๐˜๐—ผ ๐—ณ๐—ถ๐—ป๐—ฎ๐—ป๐—ฐ๐—ฒ, ๐—บ๐˜‚๐˜€๐˜ ๐˜„๐—ผ๐—ฟ๐—ธ ๐˜๐—ผ๐—ด๐—ฒ๐˜๐—ต๐—ฒ๐—ฟ ๐˜๐—ผ ๐—ฐ๐—ฟ๐—ฒ๐—ฎ๐˜๐—ฒ ๐—ฎ ๐˜€๐—ฒ๐—ฎ๐—บ๐—น๐—ฒ๐˜€๐˜€ ๐—ฎ๐—ป๐—ฑ ๐—ฐ๐—ผ๐—ป๐˜€๐—ถ๐˜€๐˜๐—ฒ๐—ป๐˜ ๐—ฒ๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ ๐—ณ๐—ผ๐—ฟ ๐˜๐—ต๐—ฒ ๐—ฐ๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ.

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]]> 2 948ef047faa5d125bdae7ae9057b0707 Unnathi S Vashista posted an update: 🌟 Empowering the English Faculty in the Rural Areas […] https://globalhrcommunity.com/news-feed/p/7423/ Fri, 30 Aug 2024 02:46:24 +0530

🌟 Empowering the English Faculty in the Rural Areas of Karnataka for a Brighter Future! 🌟

What an incredible experience collaborating as a team and representing the entire Tumkur District to empower close to 180 English faculty teachers across Tumkur, Madhugiri, and Turvekere. 🙌

During these sessions, we focused on the LSRW (Listening,…

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]]> 0 8408e5cb48ae5164714db9f3b62c2407 Unnathi S Vashista posted a new activity comment https://globalhrcommunity.com/news-feed/p/7417/#acomment-7419 Thu, 29 Aug 2024 12:17:02 +0530

done

In reply to - Suba Prada posted an update

Dear Members ! We request you all for a Google review on GHRC 🙏☺

https://g.co/kgs/3Tx5WaZ

]]> 83d72db803be36c4088abb7e02138323 Unnathi S Vashista posted an update: 🌟 ๐—”๐—น๐—ถ๐—ด๐—ป๐—ถ๐—ป๐—ด ๐—˜๐—บ๐—ฝ๐—น๐—ผ๐˜†๐—ฒ๐—ฒ ๐—ฅ๐—ฒ๐—ฐ๐—ผ๐—ด๐—ป๐—ถ๐˜๐—ถ๐—ผ๐—ป ๐˜„๐—ถ๐˜๐—ต ๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐—˜๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ […] https://globalhrcommunity.com/news-feed/p/7294/ Fri, 23 Aug 2024 05:27:53 +0530

🌟 ๐—”๐—น๐—ถ๐—ด๐—ป๐—ถ๐—ป๐—ด ๐—˜๐—บ๐—ฝ๐—น๐—ผ๐˜†๐—ฒ๐—ฒ ๐—ฅ๐—ฒ๐—ฐ๐—ผ๐—ด๐—ป๐—ถ๐˜๐—ถ๐—ผ๐—ป ๐˜„๐—ถ๐˜๐—ต ๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐—˜๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ 🌟

Temkin Group’s research shows that only 25% of companies have formal incentives for customer-centric behavior, and just 26% celebrate CX excellence publicly.

๐—ง๐—ผ ๐—ฏ๐—ผ๐—ผ๐˜€๐˜ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ฐ๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐—ฒ๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ, ๐—ฐ๐—ผ๐—ป๐˜€๐—ถ๐—ฑ๐—ฒ๐—ฟ ๐˜๐—ต๐—ฒ๐˜€๐—ฒ ๐˜๐—ถ๐—ฝ๐˜€:

๐——๐—ฒ๐—ณ๐—ถ๐—ป๐—ฒ ๐——๐—ฒ๐˜€๐—ถ๐—ฟ๐—ฒ๐—ฑ ๐—•๐—ฒ๐—ต๐—ฎ๐˜ƒ๐—ถ๐—ผ๐—ฟ๐˜€: Align rewards with specific…

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lnkd.in

LinkedIn

This link will take you to a page thatโ€™s not on LinkedIn

]]> 0 74ff00343e6b6bc4fe0db559ed33ffec Unnathi S Vashista posted a new activity comment https://globalhrcommunity.com/news-feed/p/7253/#acomment-7263 Thu, 22 Aug 2024 04:13:59 +0530

Absolutely

In reply to - Unnathi S Vashista posted an update

๐—ง๐—ฟ๐—ฎ๐—ฑ๐—ถ๐˜๐—ถ๐—ผ๐—ป ๐— ๐—ฒ๐—ฒ๐˜๐˜€ ๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐—˜๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ: ๐—ช๐—ต๐—ฎ๐˜ ๐—ช๐—ฒ๐—ป๐˜ ๐—ช๐—ฟ๐—ผ๐—ป๐—ด?

Festive season means shopping, bonding, and creating memories with family. For many, this involves […]

]]> 16c3cf2dd5af591d471ffd316e92878a Unnathi S Vashista posted an update: ๐—ง๐—ฟ๐—ฎ๐—ฑ๐—ถ๐˜๐—ถ๐—ผ๐—ป ๐— ๐—ฒ๐—ฒ๐˜๐˜€ ๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐—˜๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ: ๐—ช๐—ต๐—ฎ๐˜ ๐—ช๐—ฒ๐—ป๐˜ […] https://globalhrcommunity.com/news-feed/p/7253/ Wed, 21 Aug 2024 14:37:46 +0530

๐—ง๐—ฟ๐—ฎ๐—ฑ๐—ถ๐˜๐—ถ๐—ผ๐—ป ๐— ๐—ฒ๐—ฒ๐˜๐˜€ ๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐—˜๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ: ๐—ช๐—ต๐—ฎ๐˜ ๐—ช๐—ฒ๐—ป๐˜ ๐—ช๐—ฟ๐—ผ๐—ป๐—ด?

Festive season means shopping, bonding, and creating memories with family. For many, this involves visiting iconic stores that have been a part of their tradition for generations.

Unfortunately, a dear friend recently had one of the most disappointing experiences while visiting a…

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]]> 2 422d61b8d3f2d0a679cc61b0ad9e5a29 Unnathi S Vashista posted a new activity comment https://globalhrcommunity.com/news-feed/p/7186/#acomment-7205 Tue, 20 Aug 2024 06:20:00 +0530

Thank you

In reply to - Unnathi S Vashista posted an update

✨ ๐—ฅ๐—ฎ๐—ธ๐˜€๐—ต๐—ฎ ๐—•๐—ฎ๐—ป๐—ฑ๐—ต๐—ฎ๐—ป ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿฐ: ๐—” ๐—•๐—ฒ๐—ฎ๐˜‚๐˜๐—ถ๐—ณ๐˜‚๐—น ๐—•๐—น๐—ฒ๐—ป๐—ฑ ๐—ผ๐—ณ ๐—˜๐—บ๐—ผ๐˜๐—ถ๐—ผ๐—ป๐˜€, ๐—ฅ๐—ถ๐˜๐˜‚๐—ฎ๐—น๐˜€, ๐—ฎ๐—ป๐—ฑ ๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐——๐—ฒ๐—น๐—ถ๐—ด๐—ต๐˜ ๐˜„๐—ถ๐˜๐—ต ๐—•๐—น๐—ถ๐—ป๐—ธ๐—ถ๐˜ ✨

This Raksha Bandhan, I was simply amazed by Blinkitโ€™s […]

]]> 88364de45ad5c864da47bce725a1bad8 Unnathi S Vashista posted an update: ✨ ๐—ฅ๐—ฎ๐—ธ๐˜€๐—ต๐—ฎ ๐—•๐—ฎ๐—ป๐—ฑ๐—ต๐—ฎ๐—ป ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿฐ: ๐—” ๐—•๐—ฒ๐—ฎ๐˜‚๐˜๐—ถ๐—ณ๐˜‚๐—น ๐—•๐—น๐—ฒ๐—ป๐—ฑ ๐—ผ๐—ณ ๐—˜๐—บ๐—ผ๐˜๐—ถ๐—ผ๐—ป๐˜€, […] https://globalhrcommunity.com/news-feed/p/7186/ Tue, 20 Aug 2024 02:25:08 +0530

✨ ๐—ฅ๐—ฎ๐—ธ๐˜€๐—ต๐—ฎ ๐—•๐—ฎ๐—ป๐—ฑ๐—ต๐—ฎ๐—ป ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿฐ: ๐—” ๐—•๐—ฒ๐—ฎ๐˜‚๐˜๐—ถ๐—ณ๐˜‚๐—น ๐—•๐—น๐—ฒ๐—ป๐—ฑ ๐—ผ๐—ณ ๐—˜๐—บ๐—ผ๐˜๐—ถ๐—ผ๐—ป๐˜€, ๐—ฅ๐—ถ๐˜๐˜‚๐—ฎ๐—น๐˜€, ๐—ฎ๐—ป๐—ฑ ๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐——๐—ฒ๐—น๐—ถ๐—ด๐—ต๐˜ ๐˜„๐—ถ๐˜๐—ต ๐—•๐—น๐—ถ๐—ป๐—ธ๐—ถ๐˜ ✨

This Raksha Bandhan, I was simply amazed by Blinkitโ€™s brilliant marketing and the way they delivered a special hamper to us. What truly captivated me was the emotional and nostalgic concept they embracedโ€”so relatable, so sibling-centered. 🌟

๐—ช๐—ต๐—ฎ๐˜…

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]]> 2 2dbe7273a2acc6589eec50683e9d5012 Unnathi S Vashista posted an update: "๐—” ๐—ฏ๐—ฟ๐—ฎ๐—ป๐—ฑ ๐—ถ๐˜€ ๐—ป๐—ผ ๐—น๐—ผ๐—ป๐—ด๐—ฒ๐—ฟ ๐˜„๐—ต๐—ฎ๐˜ ๐˜„๐—ฒ ๐˜๐—ฒ๐—น๐—น ๐˜๐—ต๐—ฒ […] https://globalhrcommunity.com/news-feed/p/6029/ Fri, 02 Aug 2024 05:13:32 +0530

“๐—” ๐—ฏ๐—ฟ๐—ฎ๐—ป๐—ฑ ๐—ถ๐˜€ ๐—ป๐—ผ ๐—น๐—ผ๐—ป๐—ด๐—ฒ๐—ฟ ๐˜„๐—ต๐—ฎ๐˜ ๐˜„๐—ฒ ๐˜๐—ฒ๐—น๐—น ๐˜๐—ต๐—ฒ ๐—ฐ๐—ผ๐—ป๐˜€๐˜‚๐—บ๐—ฒ๐—ฟ ๐—ถ๐˜ ๐—ถ๐˜€โ€”๐—ถ๐˜ ๐—ถ๐˜€ ๐˜„๐—ต๐—ฎ๐˜ ๐—ฐ๐—ผ๐—ป๐˜€๐˜‚๐—บ๐—ฒ๐—ฟ๐˜€ ๐˜๐—ฒ๐—น๐—น ๐—ฒ๐—ฎ๐—ฐ๐—ต ๐—ผ๐˜๐—ต๐—ฒ๐—ฟ ๐—ถ๐˜ ๐—ถ๐˜€.”

In todayโ€™s world, the power of a brand lies in the hands of the customers. Gone are the days when a brand could simply dictate its narrative through advertisements and PR.

Now, itโ€™s the authentic experiences, shared stories, and collective…

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]]> 0 01233cabc40116b6921add12cd0d31e9 Unnathi S Vashista posted an update: 🚫 Unpleasant Customer Experience Alert 🚫I […] https://globalhrcommunity.com/news-feed/p/5956/ Mon, 29 Jul 2024 02:18:48 +0530

🚫 Unpleasant Customer Experience Alert 🚫

I recently interacted with one of the top training institutes, eager to explore their programs. Initially, I appreciated the proactive follow-ups and detailed walkthroughs by the sales consultant.

Their dedication to explaining the program was commendable. ๐—›๐—ผ๐˜„๐—ฒ๐˜ƒ๐—ฒ๐—ฟ, ๐—บ๐˜† ๐—ฒ๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ ๐˜๐—ผ๐—ผ๐—ธ ๐—ฎ…

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]]> 0 a57c4230e24b62a00d2cee82b0f608e8 Unnathi S Vashista posted an update: ๐—˜๐—น๐—ฒ๐˜ƒ๐—ฎ๐˜๐—ฒ ๐—ฌ๐—ผ๐˜‚๐—ฟ ๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐—ฆ๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ ๐—š๐—ฎ๐—บ๐—ฒ ๐˜„๐—ถ๐˜๐—ต […] https://globalhrcommunity.com/news-feed/p/5884/ Tue, 23 Jul 2024 05:04:45 +0530

๐—˜๐—น๐—ฒ๐˜ƒ๐—ฎ๐˜๐—ฒ ๐—ฌ๐—ผ๐˜‚๐—ฟ ๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐—ฆ๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ ๐—š๐—ฎ๐—บ๐—ฒ ๐˜„๐—ถ๐˜๐—ต ๐—ง๐—ต๐—ฒ๐˜€๐—ฒ ๐—•๐—ฒ๐˜€๐˜ ๐—ฃ๐—ฟ๐—ฎ๐—ฐ๐˜๐—ถ๐—ฐ๐—ฒ๐˜€!

🌟 Hire the Right Talent & Treat Them Well

Your team is your frontline. Invest in their growth and well-being, and they’ll invest in your customers.

💡 Manage Customer Expectations

Clear, honest communication sets the stage for trust and satisfaction.

🤝 Focus on Creating Long-Term…

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]]> 0 faf29908b0cfa0999e04f5960766b731 Unnathi S Vashista posted an update: 🔄 The Challenge of Implementing Feedback 🔄Throughout […] https://globalhrcommunity.com/news-feed/p/5857/ Mon, 22 Jul 2024 06:38:12 +0530

🔄 The Challenge of Implementing Feedback 🔄

Throughout my career, one of the most challenging aspects has been implementing feedback. Whether in a small startup or a well-established firm, the hurdles remain consistent.

Here are some insights on this journey:

1️⃣ Feedback Is Often Taken Personally

💡 Feedback is essential for growth, but itโ€™s…

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]]> 0 534095156e45d19f4ab655b697a19084 Unnathi S Vashista earned the contributor badge Contributor Badge: https://globalhrcommunity.com/news-feed/p/5853/ Mon, 22 Jul 2024 06:16:40 +0530
]]> 0 4c4e657eb9055f0338131dc39d302e4d Unnathi S Vashista posted an update: 🔥 ๐—Ÿ๐—ฒ๐—ฎ๐—ฑ๐—ฒ๐—ฟ๐˜€๐—ต๐—ถ๐—ฝ ๐—ฎ๐—ป๐—ฑ ๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐—˜๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ: ๐—” ๐—ฅ๐—ฒ๐—ฎ๐—น ๐—–๐—ฎ๐˜€๐—ฒ […] https://globalhrcommunity.com/news-feed/p/5817/ Fri, 19 Jul 2024 04:47:00 +0530

🔥 ๐—Ÿ๐—ฒ๐—ฎ๐—ฑ๐—ฒ๐—ฟ๐˜€๐—ต๐—ถ๐—ฝ ๐—ฎ๐—ป๐—ฑ ๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐—˜๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ: ๐—” ๐—ฅ๐—ฒ๐—ฎ๐—น ๐—–๐—ฎ๐˜€๐—ฒ ๐—ฆ๐—ฐ๐—ฒ๐—ป๐—ฎ๐—ฟ๐—ถ๐—ผ 🔥

❓๐—ช๐—ต๐—ฒ๐—ป ๐—ฑ๐—ผ ๐˜„๐—ฒ ๐—ฐ๐—ผ๐—ป๐˜€๐—ถ๐—ฑ๐—ฒ๐—ฟ ๐—ฎ๐—ป ๐—ถ๐˜€๐˜€๐˜‚๐—ฒ “๐—ฒ๐˜€๐—ฐ๐—ฎ๐—น๐—ฎ๐˜๐—ฒ๐—ฑ”?

Q: During my work experience a few years back I handled a customer issue where they expressed their concerns on social media and I called them immediately introducing myself as the head of CX . Firstly they were happy someone called at…

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]]> 0 b752a48eb12b83c2aa44e1126b435ba3 Unnathi S Vashista posted an update: 🌟 ๐—ช๐—ต๐˜† ๐—Ÿ๐—ฒ๐—ฎ๐—ฑ๐—ฒ๐—ฟ๐˜€๐—ต๐—ถ๐—ฝ ๐—ฃ๐—น๐—ฎ๐˜†๐˜€ ๐—ฎ ๐—–๐—ฟ๐˜‚๐—ฐ๐—ถ๐—ฎ๐—น ๐—ฅ๐—ผ๐—น๐—ฒ ๐—ถ๐—ป ๐—–๐˜‚๐—น๐˜๐—ถ๐˜ƒ๐—ฎ๐˜๐—ถ๐—ป๐—ด […] https://globalhrcommunity.com/news-feed/p/5757/ Tue, 16 Jul 2024 04:47:04 +0530

🌟 ๐—ช๐—ต๐˜† ๐—Ÿ๐—ฒ๐—ฎ๐—ฑ๐—ฒ๐—ฟ๐˜€๐—ต๐—ถ๐—ฝ ๐—ฃ๐—น๐—ฎ๐˜†๐˜€ ๐—ฎ ๐—–๐—ฟ๐˜‚๐—ฐ๐—ถ๐—ฎ๐—น ๐—ฅ๐—ผ๐—น๐—ฒ ๐—ถ๐—ป ๐—–๐˜‚๐—น๐˜๐—ถ๐˜ƒ๐—ฎ๐˜๐—ถ๐—ป๐—ด ๐—ฎ ๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ-๐—–๐—ฒ๐—ป๐˜๐—ฟ๐—ถ๐—ฐ ๐—–๐˜‚๐—น๐˜๐˜‚๐—ฟ๐—ฒ 🌟

In today’s dynamic business environment, fostering a customer-centric culture isn’t just about policiesโ€”it’s about leadership that sets the tone and inspires teams to excel. Hereโ€™s why leadership matters:

1️⃣ Setting Standards: Leaders define the standards of…

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]]> 0 34dcae3feb5f64e495550f5045759432 Unnathi S Vashista posted an update: 🔍 ๐—ฅ๐—ฒ๐—ฎ๐—ฑ๐˜† ๐˜๐—ผ ๐—˜๐—น๐—ฒ๐˜ƒ๐—ฎ๐˜๐—ฒ ๐—ฌ๐—ผ๐˜‚๐—ฟ ๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐—˜๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ? 🔍As a […] https://globalhrcommunity.com/news-feed/p/5740/ Sat, 13 Jul 2024 07:30:14 +0530

🔍 ๐—ฅ๐—ฒ๐—ฎ๐—ฑ๐˜† ๐˜๐—ผ ๐—˜๐—น๐—ฒ๐˜ƒ๐—ฎ๐˜๐—ฒ ๐—ฌ๐—ผ๐˜‚๐—ฟ ๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐—˜๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ? 🔍

As a Customer Experience Consultant, I transform how businesses interact with their customers. Here’s how I can help your organization thrive:

๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐—๐—ผ๐˜‚๐—ฟ๐—ป๐—ฒ๐˜† ๐— ๐—ฎ๐—ฝ๐—ฝ๐—ถ๐—ป๐—ด
📈 Outcome: Enhanced understanding of customer interactions, leading to increased customer satisfaction and retention.

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]]> 0 7ebc98435b9895539e70cd60d07e4566 Unnathi S Vashista posted an update: In today's competitive market, can your […] https://globalhrcommunity.com/news-feed/p/5312/ Fri, 05 Jul 2024 07:47:48 +0530

In today’s competitive market, can your organization deliver a standout customer experience consistently?

🚩 Challenges Faced by Organizations:

1.Inconsistent Customer Service: Variability across touchpoints and representatives.
2.Lack of Personalization: Treating all customers the same.
3.Inefficient Communication Channels: Uncoordinated…

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]]> 0 77110643f190074598141e1346fc7b7b Unnathi S Vashista posted an update: 💬 In the age of digital transformation, what kind […] https://globalhrcommunity.com/news-feed/p/5273/ Thu, 04 Jul 2024 02:23:19 +0530

💬 In the age of digital transformation, what kind of customer service do you prefer?

1.🌐 Self-help through websites or platforms
2.👥 Personal assistance from a customer service representative

Your insights matter! Share your thoughts and comments below to help us understand what works best for you .

Customer Experience #CustomerService…

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]]> 0 36719e43f15955c5a9a0ea9a9ee3ee4d Unnathi S Vashista posted an update: Delighting Customers, One Moment at a Time !🌟 Had an […] https://globalhrcommunity.com/news-feed/p/5262/ Wed, 03 Jul 2024 05:33:40 +0530

Delighting Customers, One Moment at a Time !

🌟 Had an amazing experience with Ripples of Joy! 🌟

1️⃣ Immediate Response: Got a call within 5 mins of ordering. They quickly understood my needs and shared their catalogue.

2️⃣ Commitment to Service: Implemented a policy to respond to queries within 1 hour, inspired by U Defined.

3️⃣ Smooth…

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]]> 0 30cc23bd52627b056518a8b137b10336 Unnathi S Vashista posted an update: 🌟Enhancing Customer Experience with First Response […] https://globalhrcommunity.com/news-feed/p/5238/ Tue, 02 Jul 2024 02:50:16 +0530

🌟Enhancing Customer Experience with First Response Time (FRT) Implementation !
Respond First ,Unmatched Service !

At U Defined we recognized a critical pain point with one of our clients : customers calling with queries often faced delayed responses, leading to frustration and escalating their concerns on social media.

To address this,…

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]]> 0 e450adc6023fb4eb7d23f1f460b97bcc Unnathi S Vashista earned the active member Active Member: Recognizing members who are actively engaged https://globalhrcommunity.com/news-feed/p/5192/ Thu, 27 Jun 2024 12:05:30 +0530

Recognizing members who are actively engaged

]]> 0 9bfabed69b3868777c44e0a605e94423 Unnathi S Vashista earned the newbie Newbie Badge: https://globalhrcommunity.com/news-feed/p/5173/ Wed, 26 Jun 2024 11:00:45 +0530
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