Return to course: Communication Skills
Previous Lesson
Previous
Next
Next Section
Communication Skills
Grades
Module 1: Introduction
What is Communication?
Meaning of Communication Skills
Importance of Communication
Quiz 1:
Module 2: Improvement of Communication Skills
How to improve communication skills
Basis of Communication Skills
Good Communication vs Bad Communication
Quiz 2:
Module 3: Process and Forms of Communication
Effective communication in workplace
Communication Process
Forms of Communication
Communication Styles
Quiz 3:
Module 4: Conclusion
Summary
Test Your Knowledge
Quiz 1:
Which of the following is required for good communication?
*
Defensiveness
Empathy
Responsiveness
Irritability
A barrier to communication can be:
*
Lack of clarity in message
Effective listening skills
Common language
Open and honest environment
Communication skills focus on:
*
Talking a lot
Effectively conveying and understanding messages
Knowing everything
Always being right
Which of these is NOT a key element of good communication skills?
*
Active listening
Clear and concise language
 Interrupting frequently
Tailoring message to audience
Fill in the blank
*
In the workplace, clear communication leads to increased productivity and improved
.
