Decoding Behaviour at Work: Insights from Jahnavi Kamath on Experiential Learning and Leadership

GHRC Know Your Member Talk Show

In a compelling episode of the GHRC Know Your Member Talk Show, the Global HR Community features Jahnavi Kamath, Client Relationship Director at Steps Drama Learning Development a specialist in behaviour change, leadership development, and experiential learning.

Jahnavi brings a thoughtful, practice-led perspective on how organisational behaviour is shaped not just by policies, but by culture, leadership signals, and everyday people dynamics. Drawing on her work with global organisations, she explains how effective behaviour-change interventions begin by decoding the unspoken norms, communication patterns, and the relational energy that flows within teams.

Learning That Makes Behaviour Visible

A central theme of the conversation is Jahnavi’s journey into drama-based learning and why experiential, scenario-led methodologies create deeper impact than traditional classroom training. By placing participants inside realistic workplace situations, these approaches help individuals truly see themselves making learning more human, reflective, and sustainable.

She also shares how Steps Drama successfully balances a strong global methodology with cultural sensitivity, especially when designing programs for the Indian workplace context ensuring relevance without diluting rigor.

What Organisations Are Prioritising Today

The discussion further explores emerging behavioural priorities across organisations, including:

• Leadership depth and credibility
• Trust and inclusion
• Customer experience
• Change capability in complex environments

Jahnavi reflects on how a work-from-anywhere operating model has strengthened collaboration, creativity, and delivery excellence at Steps Drama demonstrating that flexibility, when designed well, can enhance both performance and culture.

Why This Episode Matters

This episode offers valuable insights for HR leaders, L&D professionals, facilitators, and anyone interested in behavioural science and experiential learning. It underscores a powerful idea: meaningful behaviour change happens when learning is lived not just taught.

By bridging theory with lived experience, the conversation highlights how organisations can build inclusive, high-performing cultures through intentional design and human-centred action.

🎥 Watch the full episode here: