Our retail client is seeking a detail-oriented Data Entry Specialist to support their team with a couple of key projects. This is a remote, temporary role with a strong focus on data accuracy and customer service. The successful candidate may work anywhere in Canada.

This temporary contract is 20 hours of work per week for 3 months, with the potential for extension to 6 months. Candidates must be eligible to work in Canada.

Responsibilities:

• Customer Account Updates – Call approximately 150 customers to collect and update credit card details, billing addresses, and other account information in the ERP system.
• New Customer Setup & Data Entry – Input and maintain accurate customer data in the ERP system (Dynamics AX).
• Employee Order Processing for employees
• Freight Cost Updates – Add freight charges to client invoices as needed.

Qualifications:

• Strong attention to detail and accuracy in data entry
• Excellent written and verbal communication skills and comfortable speaking on the phone with customers.
• Experience with ERP systems, preferrably Microsoft Dynamics. Microsoft Dynamics AX would be a strong asset.
• Ability to manage shifting priorities and meet deadlines