About

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.

Responsibilities

• This customer focused, pro-active, energetic and collaborative role will serve as an HR Analyst as part of our Regional Hub Transactional Team within the People Services. In this role, individuals will function across all business units and will provide accurate and timely HR Transactional support to employees, managers, and other HR professionals.
• Provide consistent, timely, accurate and customer-focused HR transactional services and data administration to key stakeholders and customers, while contributing to the achievement of the People Services’ overall vision and strategy.
• Utilize our case management system to achieve required service level agreement metrics and overall client satisfaction.
• Analyze work process design and flow for the People Services team and work with internal and external clients and vendors to implement improved processes, while suggesting necessary improvements to improve the overall client experience and efficiency.
• Review and update existing HR policies/procedures and assist in producing new policies/procedures in relation to HR Transactional services.
• Conduct analysis and prepare ongoing HR Transactional reports to effectively administer policies and programs.
• Understand and be compliant with the corporate data protection and confidentiality policies.
• Work in a team environment to resolve customer questions or issues in broad range of HR matters
• Actively engage in ACE and support continuous improvement opportunities.
• Perform any other duties deemed reasonable and necessary by the business

Qualifications

• Bachelor’s degree in related discipline and 0-2+ years of relevant HR experience
• Prior experience in managing high-volume HR requests and data administration in shared service center experience an advantage but not essential
• Experience managing data in HRIS systems and/or using Workday preferred.
• Ability to work effectively in a high-pace and deadline-driven atmosphere
• Ability to learn processes, policies, and the ability to apply ACE principles to these processes for continuous improvement
• Ability to work in a team environment
• Strong attention to detail and ability to apply analytical skills
• Strong communication skills (written and oral) with all levels of the organization
• Strong computer skills or aptitude
• Flexibility to work in different time zones