Basis of Communication Skills
Speaking: Everything from your words, body language, tone and pitch can impact your speech. For example, when you’re speaking to your co-workers, you must adopt a polite and friendly tone. For example, you will use different tones to ask questions and to emphasize something. Learning how to speak effectively will help you convey your meaning and intention without leaving any room for doubt.
Writing: At work, you may have to write on a daily basis. This could include reports, minutes of a meeting or memos for your co-workers. At the workplace, it’s hard to go through pages and pages of writing. It’s better to incorporate key ideas right at the beginning of any communication.
Listening: Listening may seem like an easy skill to acquire, but it’s one of the most difficult. Communication is a two-way street; it’s a dialogue between two or more parties. To be a good communicator, you need to give others the time and space to communicate their thoughts.
Reading: You don’t have to be an avid reader and finish thick volumes in one night. But you should be able to read complex business reports and important work-related documents.