Assertive communication is key to navigating conflict effectively. It empowers you to express your needs and opinions clearly, respectfully, and confidently, while also acknowledging the rights and perspectives of others. Here are some key techniques for assertive communication:

• “I” statements: Frame your statements around your feelings and needs rather than blaming or accusing the other person. For example, instead of saying “You always interrupt me,” try “I feel unheard when you interrupt me while I’m speaking.”
• Active listening: Pay close attention to what the other person is saying, both verbally and nonverbally. Acknowledge their perspective and summarize their points to show you understand.
• Clear and concise communication: Express yourself clearly and directly, avoiding vagueness or passive-aggressive language. Be mindful of your tone of voice and body language, ensuring they align with your message.
• Respectful disagreement: Disagreeing doesn’t have to be disrespectful. Acknowledge the other person’s right to their opinion, even if it differs from yours. Focus on the issue at hand, not personal attacks.
• Setting boundaries: Clearly communicate your boundaries and expectations in a respectful manner. Let the other person know what behaviors you find unacceptable and what you need from them to move forward constructively.
• Focus on solutions: Shift the focus from blaming and dwelling on the problem to seeking solutions. Collaborate with the other person to brainstorm solutions that address everyone’s concerns.