HR Tech Strategy: Revolutionizing Employee Experience Through HR-Tech Synergy by Marlene de Koning

Marlene de Koning, Director of HR Tech & Data at PwC, presents a strategic roadmap for transforming the employee experience by marrying advanced HR technologies with human‑centered practices. Published in January 2024, the book spans six core themes—employee skills, hybrid work, well‑being, fairness at work, people analytics, and the metaverse—illustrating how each can be empowered via tech to foster engagement, efficiency, and innovation.

Central to her thesis is the call for a strong HR–IT partnership: rather than technology for its own sake, tech investments must align directly with business goals and people’s needs. The narrative is rich with real-world case studies showing how big data, AI, VR/AR, and low-code tools can close skill gaps, support hybrid work models, enhance employee well‑being, and uphold fairness and ethical standards .

The book emphasizes practical tactics—from building minimum viable platforms tailored to teams, to leveraging people analytics for bias detection, to using the metaverse for immersive learning—while embedding a focus on ethics, digital and human skills, and DEI. Ultimately, de Koning argues that HR-led technological adoption, guided by human insights, is key to shaping a future-ready, inclusive, and high-performing workplace .

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HR Tech Strategy: Revolutionizing Employee Experience Through HR-Tech Synergy by Marlene De Koning - GHRC LLP

Marlene de Koning, a Director of HR Tech & Data at PwC and former leader at LinkedIn and Microsoft, presents a clear, structured roadmap for transforming