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      • Profile photo of Harini Praveen

        Harini Praveen posted an update

        3 months ago

        Digital Doppelgängers: The Rise of Virtual Employees

        Imagine logging into a meeting and realizing a “colleague” is a digital replica powered by AI. This isn’t science fiction. The age of digital doppelgängers—virtual employees driven by avatars and automation—is here.

        Welcome to the future of work.

        What Are Digital Doppelgängers?

        A digital doppelgänger is a virtual version of an employee, either as:

        • A real-time avatar for virtual presence,

        • A task-performing AI agent, or

        • An autonomous digital worker mimicking tone and decision-making.

        These agents attend meetings, handle emails, and provide support—without breaks.

        Why Now?

        1. Generative AI enables more natural interaction.

        2. Remote work normalizes non-physical presence.

        3. Efficiency needs drive adoption beyond basic automation.

        How They’re Used Today

        • Customer Service: AI avatars offer 24/7 support.

        • Sales & Marketing: Digital reps handle demos and follow-ups.

        • HR & Admin: Virtual assistants support onboarding and queries.

        • Executives: Some leaders use avatars at events.

        Opportunities Ahead

        • Scalability: One digital employee, endless reach.

        • Personalization: Tailored to audience, language, and tone.

        • Accessibility: Helpful for neurodiverse or remote teams.

        Risks & Ethics

        • Transparency: Should users know it’s AI?

        • Trust: Does it hurt real collaboration?

        • Data use: Who owns the training data?

        • Bias: Are systems perpetuating inequalities?

        Leadership Questions

        • Are we enhancing or replacing humans?

        • What are the new skills for a hybrid human-AI team?

        • How do we keep ethics front and center?

        Final Thought

        Digital doppelgängers won’t replace the soul of work—but they’ll redefine its structure. The future is human + machine—and it’s already happening.

        https://www.deloitte.com/an/en/issues/work/digital-doppelgangers.html

        deloitte.com

        Digital Doppelgangers

        A new way humans and machines can partner and transform work

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