By Dr Pavan Soni

Design thinking helps build capabilities around problem discovery and definition.

In the following section, we discuss five key drives of design-thinking adoption at Infosys: 1) Large scale sensitization and training on design thinking; 2) Linking design thinking to one’s day job; 3) Formalizing design thinking into services; 4) Acquisition of design-focused competencies; and 5) Building design thinking hubs and labs closer to customers.

There’s also a summary section that puts the various drivers in perspective.

https://pavansoni.medium.com/infosys-lessons-on-fostering-a-culture-of-design-thinking-8a34c0168fb2

pavansoni.medium.com

Infosys: Lessons on fostering a culture of Design Thinking

Large scale sensitization and training on design thinking