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Active listening skills, sometimes referred to as reflective listening, are essential for various roles such as professionals, leaders, students, parents, customer service representatives, and counselors. These skills form the foundation of effective listening and involve the following key components:
1. **Verbal and Nonverbal Cues**: Paying attention to both spoken words and body language to fully understand the speaker.
2. **Asking Good Questions**: Engaging with the speaker through thoughtful and relevant questions that promote deeper understanding.
3. **Giving an Informed Response**: Responding thoughtfully based on the information shared, showing that you have fully processed what was communicated.
These elements help in creating meaningful and productive communication.https://youtu.be/7wUCyjiyXdg?si=iomUXxJqeEfjy76p
