Startup Entrepreneur Unnathi S Vashista
Startup Entrepreneur-
Unnathi S Vashista posted an update 5 months ago
In today’s competitive market, can your organization deliver a standout customer experience consistently?
🚩 Challenges Faced by Organizations:
1.Inconsistent Customer Service: Variability across touchpoints and representatives.
2.Lack of Personalization: Treating all customers the same.
3.Inefficient Communication Channels: Uncoordinated…linkedin.com
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Unnathi S Vashista posted an update 5 months ago
5 months ago (edited)
💬 In the age of digital transformation, what kind of customer service do you prefer?
1.🌐 Self-help through websites or platforms
2.👥 Personal assistance from a customer service representativeYour insights matter! Share your thoughts and comments below to help us understand what works best for you .
Customer Experience #CustomerService…
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Unnathi S Vashista posted an update 5 months ago
Delighting Customers, One Moment at a Time !
🌟 Had an amazing experience with Ripples of Joy! 🌟
1️⃣ Immediate Response: Got a call within 5 mins of ordering. They quickly understood my needs and shared their catalogue.
2️⃣ Commitment to Service: Implemented a policy to respond to queries within 1 hour, inspired by U Defined.
3️⃣ Smooth…
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Unnathi S Vashista posted an update 5 months ago
🌟Enhancing Customer Experience with First Response Time (FRT) Implementation !
Respond First ,Unmatched Service !At U Defined we recognized a critical pain point with one of our clients : customers calling with queries often faced delayed responses, leading to frustration and escalating their concerns on social media.
To address this,…
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Unnathi S Vashista earned the active member Active Member 5 months ago
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Unnathi S Vashista earned the newbie Newbie Badge 5 months ago
