When Team Accountability Is Low: Four Hard Questions for Leaders

Tough talk will not solve the problem of people who don’t take accountability for their actions. Rather, a leader must identify what’s stopping people from behaving better — and take a look in the mirror.

I once had to take a bleeding coworker to urgent care. It was a harrowing incident. He had cut himself on a broken mug that tumbled from a kitchen cabinet, and his hand wouldn’t stop gushing blood. What struck me wasn’t how hurt you can get from a silly accident but how hard it was to nail down who should help him.

It’s not always immediately clear who’s accountable at work.

https://sloanreview.mit.edu/article/when-team-accountability-is-low-four-hard-questions-for-leaders/

sloanreview.mit.edu

When Team Accountability is Low: Four Hard Questions for Leaders | Melissa Swift

Want more accountability from your team? Ask yourself what’s in their way, starting with four likely obstacles.