Overcoming AI Hallucinations: Truist’s Chandra Kapireddy

On today’s episode, Chandra Kapireddy, head of generative AI, machine learning, and analytics at Truist, delves into the evolving landscape of AI with a particular focus on how GenAI tools reshape the way Truist and similar organizations must navigate model risk management and regulations. GenAI is more versatile than traditional AI, he notes, yet its flexibility introduces new challenges around ensuring model reliability, validating outputs, and making sure that AI-driven decisions don’t lead to unfair or opaque outcomes.

https://sloanreview.mit.edu/audio/overcoming-ai-hallucinations-truists-chandra-kapireddy/