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AI Doesn’t Reduce Work—It Intensifies It
One of the promises of AI is that it can reduce workloads so employees can focus on higher-value tasks. But according to new research, AI tools don’t reduce work, they consistently intensify it.
In the study, employees worked at a faster pace, took on a broader scope of tasks, and extended work into more hours of the day, often without being asked to do so. This is unsustainable, leading to burnout and lower quality work. Here’s how companies can correct for this.
link.hbr.org
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