By Dr Pavan Soni

Opinion | Why our love for jugaad can backfire

Jugaad can’t become a habit, else no one would have incentives to deliberately think of improving processes and outcomes. An improvisation-based approach suffers from three key limitations: such approaches are not reliable, not repeatable, and, consequently, not scalable. Think of jugaad as a prototype that got shipped.

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livemint.com

Opinion | Why our love for jugaad can backfire

Jugaad is like a Band-Aid: it solves the problem enough to let the show continue