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The best way to help is often just to listen
A 24-hour helpline in the UK known as Samaritans helped Sophie Andrews become a survivor of abuse rather than a victim. Now she’s paying the favor back as the founder of The Silver Line, a helpline that supports lonely and isolated older people. In a powerful, personal talk, she shares why the simple act of listening (instead of giving advice) is often the best way to help someone in need.
Sophie Andrews is the CEO of The Silver Line, a 24-hour phone line that provides social connectivity for isolated senior citizens in the UK and receives approximately 1,500 calls per day.