Zendesk is a leading cloud-based customer service platform built to streamline and elevate customer and employee support operations. It consolidates multiple communication channels—such as email, chat, voice, and social media—into a unified ticketing system, enabling businesses to manage interactions more efficiently and deliver seamless experiences. The platform also delivers a powerful AI-enhanced “Resolution Platform,” complete with AI Agents, Copilot, knowledge graph, automation tools, workforce management, omnichannel messaging, and deep analytics—all designed to empower support teams, reduce resolution times, and scale service operations intelligently. With over 100,000 businesses relying on Zendesk across industries, it remains one of the most popular solutions for enhancing customer experiences and team productivity.
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Zendesk: the complete customer service solution | Zendesk India

Discover AI-powered, award-winning customer service software trusted by 200k customers. Make customers happy via text, mobile, phone, email, live chat and social media.