It’s the Manager draws on Gallup’s largest study on the future of work to argue that the single most important lever for organizational success today is great management. The book makes the case that while many workplace norms—remote work, AI, diversity, gig & contract work—are rapidly changing, management practices have lagged behind. Younger workers want purpose, flexibility, and frequent high-quality feedback. They don’t respond well to command-and-control styles; instead they thrive under managers who coach, develop strengths, and build trust.

Through 52 key discoveries, the authors explore how managers must adapt to meet modern demands—from leading remote teams and integrating AI, to engaging diverse and multi-generational workforces and retaining top talent. The book doesn’t stop at diagnosis: it provides strategies and tools for developing managers who can unlock team potential, drive organic revenue & profit growth, and positively impact both employees’ work lives and the bottom line. It also comes with access to Gallup’s workplace platform content and the CliftonStrengths assessment, which helps readers identify their top strengths and apply them in leadership.

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