Job Description

Job Title: Account Manager – IT Infra & Managed Services

Department: Sales

Reports To: VP – Sales

Summary

The Account Manager is responsible for building and managing a portfolio of IT infrastructure and managed services clients. The ideal candidate will have a proven track record of success in selling IT solutions to enterprise customers. Mix of hunting & farming role.

Responsibilities

• Build and manage a portfolio of IT infrastructure and managed services clients.
• Identify and qualify new business opportunities.
• Develop and execute sales strategies.
• Generate proposals and quotes.
• Close deals and manage customer relationships.
• Collaborate with vendors to deliver solutions.
• Stay up-to-date on industry trends.
• Sell services of the following types: Annuity Business, FMS & Managed Services, High Quality Services
• for Telephony, Data Networking & Cyber Security.
• Manage large service RFPs in the area of IT Infra services, Data center support and Managed Services.
• Map customer business objectives with various services offerings from Black BOX, that creates value to the
• customer.
• Capture and update opportunities for the sales funnel.
• Manage bid submission.
• Conduct opportunity risk assessments and forecasting.

Skills Required

• Experience in Infrastructure Solution Ecosystem is a must. Should have ideally spent over 8 to 12 years in large enterprise engagements with specific focus on Infrastructure Solutions, especially Managed Services/Services Sales.
• Experience on AMC for servers and security, cloud technology, cyber security etc.
• Should be handling a Services revenue target of INR 12-15 Cr per quarter.
• Very high degree of customer orientation. Own customer issues till closure and resolve them working through the internal system of the organization.
• Excellent Communication and analytic skills.
• Good Interpersonal, Negotiation and Strong leadership skills.

Qualifications

• Bachelor’s degree in engineering or a related field with over 7 to 8 years relevant experience
• Proven track record of success in selling IT infrastructure and managed services.
• Excellent relationship building and interpersonal skills.
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team.
• Excellent written and verbal communication skills

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