Job Summary

We are seeking a Process Executive for our B&L team with 0 to 2 years of experience. The ideal candidate should have strong technical skills in MS Excel and MS Office. Experience in Billing & Settlements and Account Management-Acquirer is a plus. This is a hybrid work model with day shifts and no travel required.

Responsibilities

• Assist in the execution of daily operational tasks related to billing and settlements.
• Ensure accurate and timely processing of transactions and account management activities.
• Utilize MS Excel to analyze data generate reports and provide insights for process improvements.
• Maintain and update records in MS Office applications to ensure data integrity and accessibility.
• Collaborate with team members to resolve discrepancies and ensure compliance with company policies.
• Support the development and implementation of process enhancements to improve efficiency and accuracy.
• Provide exceptional customer service by addressing inquiries and resolving issues promptly.
• Monitor and track key performance indicators to ensure targets are met and identify areas for improvement.
• Assist in the preparation of documentation and reports for internal and external stakeholders.
• Participate in team meetings and contribute to discussions on process optimization and best practices.
• Stay updated with industry trends and regulatory changes to ensure compliance and inform process adjustments.
• Contribute to a positive team environment by sharing knowledge and supporting colleagues.
• Demonstrate a commitment to the companys values and mission by delivering high-quality work and continuous improvement.
  
  

Qualifications

• Possess strong technical skills in MS Excel and MS Office applications.
• Have experience in Billing & Settlements and Account Management-Acquirer is a plus.
• Exhibit excellent analytical and problem-solving abilities.
• Show strong attention to detail and accuracy in all tasks.
• Demonstrate effective communication and interpersonal skills.
• Be able to work independently and as part of a team.
• Display a proactive approach to learning and professional development.
• Have the ability to manage multiple tasks and prioritize effectively.
• Show a commitment to delivering exceptional customer service.
• Be adaptable to changing priorities and able to work in a fast-paced environment.
• Exhibit a strong understanding of data integrity and confidentiality.
• Demonstrate a willingness to contribute to team goals and objectives.
• Maintain a positive attitude and a strong work ethic.
  
  

Certifications Required

Certification in MS Office Suite or MS Excel is preferred.