Job description

We are seeking a highly skilled Customer Service Engineer to join our team at GE HealthCare.

The successful candidate will have a strong background in electrical & electronics Engineering, Biomedical Engineering, Instrumentation Engineering, or related field and 2+ years of experience in servicing medical equipment’s (Preferably CT/Cath Lab/MR/PET-CT/X-ray/Cyclotron/Ultrasound, etc).

The job involves:
Key Responsibilities:
• Installation and maintenance of all GE HealthCare Imaging equipment.
• Total system level troubleshooting on complex multi-symptom problems.
• Daily interface with doctors and technicians on equipment status issues.
• Supporting the growth and direction of business in his/her geographic area.
• Ensuring timely completion of FMIs and PMS inspections documentation for assigned accounts.

The ideal candidate will possess excellent communication and interpersonal skills, as well as a strong ability to work independently with minimum direction.

The following skills and qualifications are essential:
• Experience interfacing with both internal team members and external customers as part of a solution-based service process.
• Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.
• Ability to be available after-hours and/or work a rotating on-call schedule, including weekends.
• Flexibility to work in any location that’s assigned to him depending on business requirements.

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