Competencies:

• Ability to work effectively across global and virtual teams.

• Strong program management skills to handle deliverables and meet deadlines.

• Excellent technical writing skills with the ability to establish rapport, persuade, and ensure clarity.

• Strong interpersonal and communication skills.

• Proficiency in Microsoft Word, PowerPoint, and Excel.

• Creative problem-solving and attention to detail.

• Exceptional time management to meet strict deadlines.

• Basic understanding of IT/BPO sourcing and delivery models (optional).

• Thorough understanding of the English language (US, British, etc.).

Responsibilities:

Content Creation and Collaboration:

• Collaborate with global sales and client account partners to create content for large deal pursuits.

• Develop original content and revise drafts for executive summaries, brochures, video scripts, solution summaries, executive letters, and emailers.

• Focus on emphasizing the human element of relationships, demonstrating value, and differentiating Infosys solutions.

• Balance storytelling with technical content to craft compelling narratives.

Pursuit Support:

• Assist pursuit teams in creating strong messaging across all pursuit artifacts.

• Ensure consistent tone, style, and messaging throughout the pursuit lifecycle.

• Manage assigned projects by establishing clear scopes and adhering to timelines.

• Set expectations with sales and delivery teams for receiving draft content.

Design and Visual Support:

• Collaborate with Corporate Design teams to create visual identities and supporting graphics.

• Write scripts for video productions that effectively differentiate Infosys capabilities and experience.

• Support additional Corporate Design initiatives as needed.

Communication and Quality Assurance:

• Understand and articulate the client/end-user perspective to craft high-level communication plans.

• Apply storytelling expertise to develop engaging narratives.

• Ensure persuasive and grammatically correct content by adopting appropriate English styles.

• Maintain clarity, flow, and concise messaging in all documents.

• Provide feedback to the pursuit team to ensure high-quality deliverables.

Project Management:

• Work independently to manage projects in a dynamic, fast-paced environment.

• Collaborate with team members while maintaining accountability for tasks.

• Manage, review, and edit content, removing unnecessary elements when needed.

• Demonstrate flexibility and willingness to take on new projects as assigned.

Requirements

• Strong storytelling expertise with a focus on persuasive communication.

• Excellent written and verbal communication skills.

• Ability to adapt to different English styles (American, British, Australian, etc.).

• Exceptional attention to detail and a sense of urgency.

• Proven ability to manage multiple projects within strict timelines.

Experience:

• Minimum of 4 years of experience in a similar role.

• Preferably from a branding or marketing agency or an IT/BPO provider.

• Experience in marketing, content writing, or proposal development roles.

Education:

• Bachelor’s Degree in Marketing Communications, Journalism, English Literature, or Creative Writing.

• MBA in Marketing (preferred).

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