We are hiring HR Operations Executives (International process Exp. only) for Bangalore Location.

Designation: Senior Process Executive

Experience: 1-2 years

Qualification: Any graduate- full time education

Shift: US Shift

Notice Period – Immediate to 15 days

Educational Requirements & Skills:

Must Have

• Graduate in any stream
• Strong written and verbal communication skills
• Experience in HR Operations
• Results and deadline driven
• Proven expertise in customer relationship management; strong consultative skills
• Experience in HRMS/ERP like (SAP, SuccessFactors, workday etc.)
• Good experience in coordinating with customer and vendor for inputs and validation
• Computer proficiency (MS Office Word, Excel and Outlook)

Good to have

• Excellent customer management negotiation skills

Description:

• Support the HR Admin transaction processing to cover processes like employee data changes, terminations/ retirements, new hires etc.
• Monitoring teams’ performance against the agreed SLAs
• Escalation Management
• Identify trends and high-volume transactions that may indicate org-wide issues and get the team prepared to handle such high volumes at times
• Train and develop team members
• Provide constructive feedback to team members to improve their performance
• Create developmental plans for each team member
• Create the back-up plan for handling of unforeseen or seasonal volume fluctuations
• Ensures process compliances, Knowledge Management compliances to meet the client & internal commitments
• Supports to manager in day-to-day HR operations, contribute to process improvement initiatives

Thanks & Regards,

Talent Acquisition

Infosys BPM