Hiring for the post of Key Account Management
Your partner in seamless logistics
About the job
Job Description
Responsible for achieving revenue and volume growth targets for assigned accounts
– Ensure Collectibles and Outstanding is within the agreed Credit Period
– Develop and record business understanding of clients on CRM
– Cross-Sell various VAS (Value Added Services) offered by Delhivery
– Whatsapp NDR verification
– Communication Module
– Identification & execution of growth levers for volume and revenue growth
– Managing Commercial expectations of clients within agreed margin guardrails
– Operational levers like reducing RTO, ensuring high SLA
– Establish Founder/Co-Founder level connections across the client portfolio
– Identify reasons for any downtrend and record the next steps on CRM for execution
– Cross-Sell Delhiverys Lines of Business where applicable – B2C Heavy, LTL, Warehousing, Cross-Border
Key Skills
– 2+ yrs previous experience in SME Account Management or Inside Sales
-Comfortable in calling Office, and Excel – Use of Pivot Tables, vlookup, logic formulas
-Good communication skills – English & Hindi
-Data-oriented and Systematic approach.
Job Features
| Job Category | Accounts |
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