Hello,

Greeting from Quess Corp!!

Hope you are doing well

we have job opportunity with one of our client

Designation_ Team Lead – order fulfillment and logistics

Location – Pune

Experience – 4yrs to 6yrs

Qualification – B.Com / M.Com

Skills – end-to-end order fulfillment and logistics experience., Team Handling

· Handle a team size of 15 to 20 Associates.

· 4 – 6 years of experience in a BPO environment.

·Good understanding of working on any of the Planning, Order management & logistics processes

· Provide subject matter expertise for complex issues.

·Any Bachelor’s degree from recognized institution.

·Clear written & oral communication skills with internal customers.

· Act as Single Point of contact for query resolution by providing subject matter expertise for wide range of issues.

·Proficient MS Excel

·Strong analytical & interpersonal skills

· Attend process level meetings i.e client facing.

·Hands-on experience in working on any of the Planning, Order management & logistics processes

·Strong troubleshooting and diagnosis skills

· Support Management with insights on the process/domain decisions.

·Problem solving and analytical skills.

·Training experience is preferred.

· Identify areas and opportunities of automation for improving productivity

·Customer / Client facing experience preferred

·Internal QA experience is preferred

· Provide coaching & mentoring to team members

·Minimum 2 + years of Team handling experience of team size of 10 + team members is required

· Identify and communicate opportunities for continuous process improvement.

Location : Pune, Maharashtra, India

Apply Here