Working at Pluralsight:
At Pluralsight, we believe everyone should have the opportunity to create progress through technology. Everyone should have access to the skills of tomorrow. That technology can make the world a better place. Through the work we do every day, we empower the people who power our world. And we don’t let fear, egos or drama distract us from our mission. We’re adults, and we treat each other that way. We have the autonomy to do our jobs, we value transparency and trust in each other to do the right thing. We thrive in an environment with creativity around every corner, challenges that keep us on our toes, and peers who inspire us to be the best we can be. We bring different viewpoints, backgrounds and experiences, and united by our mission to advance the world’s tech workforce

The Opportunity:

As our People Operations Coordinator at Pluralsight, you’ll be an integral member of our global People Operations team, providing administrative and operational support for our global employees, with a particular focus on APAC and EMEA teams. This role will be responsible for HR coordination activities in our growing technology center in India, such as interpreting and executing HR policies and procedures, facilitating onboarding and offboarding activities, HRIS maintenance, compliance tracking and benefits administration.

Who you’re committed to being:

• Being the local face of the People Operations team!
• Be committed to providing exceptional, culture- and values-aligned customer service.
• Be well-organized and methodical in your approach to problem solving.
• A lifelong learner; welcome and look for diverse perspectives and opinions because they enhance our decisions.
• Be a proactive communicator and change agent.
• Applies judgment and empathy as both a team member advocate and company champion.
• Think globally across all functions to support our Pluralsight’s international workforce.
• You are committed to confidentiality and integrity when handling sensitive employee information.

What you’ll own:

• Provide timely and accurate resolution to routine queries from employees across all HR functions, including benefits and perks, time off and leave, policies and compliance.
• In partnership with the People Business Partner, provide weekly support for onboarding activities in India, to ensure a welcoming and culture-aligned new hire experience.
• Ensure the delivery of critical people operations processes by becoming a subject matter expert in our HRIS platform to enact employee changes, including hires, departures, job changes and reorganizations, ensuring high degree of accuracy and confidentiality.
• Enhance and maintain tools and resources (e.g., SOPs, job aids, FAQs) to facilitate process integrity and self-service capabilities.
• Document, implement, and improve processes and programs relating to the team member lifecycle – conducting regular reviews around optimization and scalability.
• Support the integrity of our data by running regular audits and reporting.
• Develop a close, consistent, and highly effective working relationship with the rest of the People Operations team to drive an outstanding internal customer experience
• Assist with ad-hoc global projects and other tasks as necessary, in support of People team strategic initiatives, to help the organization scale and achieve business results.

Experience you’ll need:

• Bachelor’s Degree with a related major (e.g., Human Resources, Business Management, Psychology, etc.) or two years of experience in a global People Operations role.
• Outstanding interpersonal and communication skills, with genuine desire to provide a positive internal customer experience.
• Proven commitment to maintaining strict confidentiality and professionalism regarding sensitive employee issues and information.
• Ability to multitask, embrace change, and (re)prioritize in a fast-paced, dynamic environment.
• Must be a self-starter, have a strong work ethic, and have a team-oriented, no-job-is-too-small attitude.
• Comfort with data reporting, plus unwavering attention to detail.
• Experience with Google Applications (Gmail, Docs, Sheets, Slides); HRIS (particularly Workday) experience is a plus.

Physical and Mental Requirements
Work is performed in an office (or home office) environment and requires the ability to operate office equipment and keyboards. Sedentary work. Repetitive work.
Ability to perform tasks related to documentation, data analysis, transcription and extensive content analysis. Learn new tasks, remember processes, complete tasks independently, and make timely decisions in the context of a workflow.

EEOC Statement

Bring yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age or protected veteran status. Pluralsight will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please visit the bottom of our website to learn how to request an accommodation.