Skills:
Problem-solving, Critical thinking, Analytical skills, Attention to detail, Mathematical skills, Logical reasoning, Data interpretation, Research skills,

We are seeking a motivated Enrollment & Engagement Intern/ Telecaller to connect with leads from our database and guide them through the process of registering for our courses. The role involves follow-up on missed contacts, payment reminders, and post-course feedback collection.

Key Responsibilities

• Lead Engagement & Registration:
• Make outbound calls to leads, explain course details, and encourage registration. Assist with the registration process and maintain accurate records of all interactions.
• Follow-Up on Missed Contacts:
• Follow up with leads who were unavailable during the initial call. Send reminders via SMS or email if needed to encourage them to join the course.
• Payment Follow-Up:
• Contact registered students who havent made payments, provide payment reminders, and ensure timely completion of enrollment.
• Feedback Collection:
• After course completion, follow up with participants to collect feedback for future course improvements.
• Target Achievement:
• Meet daily/weekly targets for course registrations, calls, and follow-ups. Track progress and report on key metrics to management.

Skills & Qualifications

• Strong communication skills, with the ability to explain course details clearly and persuasively.
• Previous experience in telecalling or customer service is a plus.
• Goal-oriented with the ability to handle rejection and stay motivated.
• Basic knowledge on excel or data entry skills is preferred.
• Good time management and organizational skills.

Location: Basavanagudi, Bengaluru

Job Type: Internship

Desired Skills and Experience

Problem-solving, Critical thinking, Analytical skills, Attention to detail, Mathematical skills, Logical reasoning, Data interpretation, Research skills