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Gautam Ghosh posted an update
Six Signs of a Successful Chief Experience OfficerA winning CXO plays a crucial role in influencing customer satisfaction and company success.
https://sloanreview.mit.edu/article/six-signs-of-a-successful-chief-experience-officer/
sloanreview.mit.edu
Six Signs of a Successful Chief Experience Officer
Winning CXOs shape experiences that boost business outcomes by debunking myths about customer desires with real data.