HR Professional Kiran Guntur
HR Professional-
Suba Prada posted a new post. 4 months ago
The Interplay of Physical Fitness , Mental Fitness & HR : Fostering a holistic workplace strategy .In today’s fast-paced world, the well-being of employees is paramount for the success of any organization. Both physical and mental fitness play a crucial role…
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Suba Prada posted an update 4 months ago
HR Analytics Programme : 30th Aug 2024 9.30 am to 6pm (Certification Programme.) Early bird offer Rs 3200 expires soon for registered members. New members we have special offers & offers for referrals too. Please DM me on whatsapp 9841269892 ….Do hurry to avail the same !!
Register here…
ghrc.zohobackstage.in
Measuring the success of Investment made on People : A HR Analytics Workshop
The HR Analytics Worksho aims to equip HR professionals with the skills to leverage data for strategic decision-making in HR
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Unnathi S Vashista posted an update 4 months ago
“𝗔 𝗯𝗿𝗮𝗻𝗱 𝗶𝘀 𝗻𝗼 𝗹𝗼𝗻𝗴𝗲𝗿 𝘄𝗵𝗮𝘁 𝘄𝗲 𝘁𝗲𝗹𝗹 𝘁𝗵𝗲 𝗰𝗼𝗻𝘀𝘂𝗺𝗲𝗿 𝗶𝘁 𝗶𝘀—𝗶𝘁 𝗶𝘀 𝘄𝗵𝗮𝘁 𝗰𝗼𝗻𝘀𝘂𝗺𝗲𝗿𝘀 𝘁𝗲𝗹𝗹 𝗲𝗮𝗰𝗵 𝗼𝘁𝗵𝗲𝗿 𝗶𝘁 𝗶𝘀.”
In today’s world, the power of a brand lies in the hands of the customers. Gone are the days when a brand could simply dictate its narrative through advertisements and PR.
Now, it’s the authentic experiences, shared stories, and collective…
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Unnathi S Vashista posted an update 4 months ago
🚫 Unpleasant Customer Experience Alert 🚫
I recently interacted with one of the top training institutes, eager to explore their programs. Initially, I appreciated the proactive follow-ups and detailed walkthroughs by the sales consultant.
Their dedication to explaining the program was commendable. 𝗛𝗼𝘄𝗲𝘃𝗲𝗿, 𝗺𝘆 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝘁𝗼𝗼𝗸 𝗮…
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Unnathi S Vashista posted an update 5 months ago
𝗘𝗹𝗲𝘃𝗮𝘁𝗲 𝗬𝗼𝘂𝗿 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗚𝗮𝗺𝗲 𝘄𝗶𝘁𝗵 𝗧𝗵𝗲𝘀𝗲 𝗕𝗲𝘀𝘁 𝗣𝗿𝗮𝗰𝘁𝗶𝗰𝗲𝘀!
🌟 Hire the Right Talent & Treat Them Well
Your team is your frontline. Invest in their growth and well-being, and they’ll invest in your customers.
💡 Manage Customer Expectations
Clear, honest communication sets the stage for trust and satisfaction.
🤝 Focus on Creating Long-Term…
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Suba Prada earned the influencer badge Influencer Badge 5 months ago
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Unnathi S Vashista posted an update 5 months ago
🔄 The Challenge of Implementing Feedback 🔄
Throughout my career, one of the most challenging aspects has been implementing feedback. Whether in a small startup or a well-established firm, the hurdles remain consistent.
Here are some insights on this journey:
1️⃣ Feedback Is Often Taken Personally
💡 Feedback is essential for growth, but it’s…
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Unnathi S Vashista earned the contributor badge Contributor Badge 5 months ago
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Sandeep Anishetty posted an update 5 months ago
I LOVE THIS ANALOGY:
You are holding a cup of coffee when someone comes along and bumps into you or shakes your arm, making you spill your coffee everywhere.
Why did you spill the coffee?
“Because someone bumped into me!!!”
Wrong answer.
You spilled the coffee because there was coffee in your cup.
Had there been tea in the cup, you would have…
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Unnathi S Vashista posted an update 5 months ago
🔥 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 𝗮𝗻𝗱 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲: 𝗔 𝗥𝗲𝗮𝗹 𝗖𝗮𝘀𝗲 𝗦𝗰𝗲𝗻𝗮𝗿𝗶𝗼 🔥
❓𝗪𝗵𝗲𝗻 𝗱𝗼 𝘄𝗲 𝗰𝗼𝗻𝘀𝗶𝗱𝗲𝗿 𝗮𝗻 𝗶𝘀𝘀𝘂𝗲 “𝗲𝘀𝗰𝗮𝗹𝗮𝘁𝗲𝗱”?
Q: During my work experience a few years back I handled a customer issue where they expressed their concerns on social media and I called them immediately introducing myself as the head of CX . Firstly they were happy someone called at…
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