• Happy Ganesh chaturthi to all the members !!!

    Hajimalang Devanakonda and Roopesh S Naidu
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  • Here are few important notes to improve training throughput/ graduation rate:

    Improving training throughput in a contact center requires a combination of efficient processes, the right tools, and an optimized learning environment. Here are strategies that can help enhance training throughput:

    1. Standardize Training Materials

    • Create…

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    Hajimalang Devanakonda and Roopesh S Naidu
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  • What is Employer Branding?

    Employer branding refers to the company’s reputation as a place to work, both to its employees and potential hires. It encompasses everything from company culture and work environment to benefits, career development opportunities, and values. Essentially, it’s the image your company projects as an employer.

    A strong…

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    Hajimalang Devanakonda and Roopesh S Naidu
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  • Collaboration between Human Resources (HR) and Resource Management Group (RMG) is crucial for ensuring efficient workforce management in an organization. These two departments have complementary roles, and their collaboration can help optimize employee allocation, performance, and overall satisfaction. Here are some key areas where HR and RMG…

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    Hajimalang Devanakonda, Ayyub Ansari K and 2 others
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  • How employee branding help company to reduce attrition?

    1. Attracting the Right Talent

    Cultural Fit: A strong employee brand clearly communicates the company’s culture, values, and mission. This helps attract candidates who align with the company’s ethos, leading to a better cultural fit. Employees who resonate with the company’s values are more…

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    Roopesh S Naidu
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    Hajimalang Devanakonda, Roopesh S Naidu and Suba Prada
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  • Improving the hiring fill-rate is critical for ensuring that positions are filled quickly with qualified candidates. Here are several measures that can help improve the hiring fill-rate:

    1. Streamline the Recruitment Process

    • Automate Screening: Use AI-powered tools to filter resumes and identify the most qualified candidates faster.
    • Simplify…

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    Hajimalang Devanakonda and Roopesh S Naidu
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  • Key factors that can affect fill rates in the ITeS industry:

    1. Demand-Supply Mismatch: The imbalance between the demand for skilled workers and the available supply can significantly impact fill rates. If there are more job openings than there are qualified candidates, it becomes challenging to fill positions promptly.

    2. Skill Shortages:…

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    Roopesh S Naidu
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  • In today’s dynamic workplace environment, the collaboration between Human Resources (HR) and Workforce Management (WFM) departments is crucial for organizational success. HR and WFM teams play complementary roles in ensuring that an organization’s most valuable asset—its people—are effectively managed and optimized. Here’s how their…

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    Suba Prada and Pratheek Bayari
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  • Human Resources (HR) is the backbone of any organization, ensuring the right people are in the right roles at the right time. From recruitment and talent management to employee relations and development, HR professionals play a crucial role in fostering a positive workplace culture and driving organizational success. Their expertise in…

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    Rithika Halakatti
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