Startup Entrepreneur Unnathi S Vashista
Startup Entrepreneur-
🌟 Blame vs Accountability: Lessons from Brené Brown 🌟
@unnathisvashista recently shared a key takeaway from Brené Brown’s insights on blame. In Brown’s video, she explains how blame might feel good momentarily, but it damages trust and growth. Unnathi highlights the lessons learned:
🔑 What NOT to do:
- Don’t jump to conclusions or use blame…
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People often ask Unnathi how she handles Customer Experience with such ease. Isn’t it stressful?
The truth is, Unnathi believes delivering exceptional customer experience becomes much easier when you focus on a few key principles:
🤝 Empathy: Understanding and sharing the feelings of customers. By walking in their shoes, you provide solutions that…
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Yes @unnathisvashista handling Customers is not easy, but when managed well it is rewarding. More over a repeat customer is more beneficial than scouting for new customers. Your key principles are great piece of advise. I especially liked Honesty. Its very important to be honest with our customers and even if we make mistakes or ommissions, if…
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Rithika Halakatti to Unnathi S Vashista 3 months ago
3 months ago (edited)
💡 Customer Experience Workshop Delivered for Hitachi Hi-Rel Power Electronics, Vadodara! 💡
An exceptional session led by @unnathisvashista for the Customer Support, Sales, and Marketing teams from across India! The workshop explored the significance of Customer Experience, with strategies to design outstanding experiences, implement and measure…
