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Rithika Halakatti to Unnathi S Vashista
5 months ago (edited)
💡 Customer Experience Workshop Delivered for Hitachi Hi-Rel Power Electronics, Vadodara! 💡
An exceptional session led by @unnathisvashista for the Customer Support, Sales, and Marketing teams from across India! The workshop explored the significance of Customer Experience, with strategies to design outstanding experiences, implement and measure CX success, and effectively handle challenging customers.
🚀 Key Takeaways:
- Clear insights into CX’s vital role in brand success.
- Practical methods for building and measuring superior customer journeys.
- Proven approaches to turn tough interactions into growth opportunities.
After 4 hours of engaging learning, the energy was unstoppable! 💥
