Negotiation skills: Negotiate and resolve conflict

The Negotiation, Mediation, and Conflict Resolution Skills course on Coursera, offered by ESSEC Business School, is designed to help professionals enhance their ability to handle challenging discussions and resolve conflicts effectively. This course provides practical strategies and tools for mastering negotiation techniques, building stronger interpersonal relationships, and fostering collaboration in both personal and professional settings. Through engaging video lectures, case studies, and interactive exercises, learners will develop skills in mediation, persuasion, and managing disputes to achieve win-win outcomes. Ideal for individuals across all industries, the course prepares participants to confidently navigate complex conversations and drive positive results.

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Negotiation skills: Negotiate and resolve conflict

Offered by Macquarie University. Modern organisations are characterised by increasingly higher levels of uncertainty, complexity and ... Enroll for free.