The Unnathi Approach: Mastering Customer Handling with Ease

Handling customers isn’t about following a rigid script—it’s about understanding people. And no one exemplifies this better than Unnathi.

Over the years, Unnathi has built a reputation for effortlessly managing customer interactions, turning even the most challenging conversations into opportunities for trust and connection. Her philosophy is simple yet powerful:

• Customers don’t just seek solutions; they want to be heard.
• A difficult conversation isn’t about winning—it’s about building trust.
• Emotions drive decisions more than logic ever can.

So, what sets Unnathi apart? It’s her ability to be present in every interaction, to listen beyond words, and to treat every customer as a human first.

For Unnathi, customer service isn’t about policies or processes—it’s about people. And when that mindset is in place, everything else naturally falls into order.

What’s your biggest lesson in handling customers? Share your thoughts and join the conversation!

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