Student Vaibhavi Bhat
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When Every Company Can Use the Same AI Models, Context Becomes a Competitive Adv
At a glance, the two large B2B companies were almost identical. Both sell complex, multi-year technology services; they compete for many of the same enterprise customers. Sales stages, forecasting cadence, and executive review rhythms were the same. Going by their customer relationship management (CRM) systems, their processes looked indistinguishable.
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AI Doesn’t Reduce Work—It Intensifies It
One of the promises of AI is that it can reduce workloads so employees can focus on higher-value tasks. But according to new research, AI tools don’t reduce work, they consistently intensify it.
In the study, employees worked at a faster pace, took on a broader scope of tasks, and extended work into more hours of the day, often without being…
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Harvard Business Review - Ideas and Advice for Leaders
Find new ideas and classic advice on strategy, innovation and leadership, for global leaders from the world's best business and management experts.
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What AI Can Teach Us About Designing Better KPIs
Machine learning research offers four proven strategies to prevent people from gaming measures of organizational performance.
Listen to “What AI Can Teach Us About Designing Better KPIs” (23:09)
In 2016, Wells Fargo found itself embroiled in scandal when headlines revealed that its employees, under pressure to meet aggressive sales targets, had…
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AI Trends in 2026: Key Insights for Leaders
Beyond the headlines about generative AI, what do leaders really need to know? In this insightful video, AI experts Thomas H. Davenport and Randy Bean explain why most AI investments aren’t paying off yet — and what leading companies are doing differently.
AI investment continues to fuel the U.S. economy, but many expect it to slow down…
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AI Coding Tools: The Productivity Trap Most Companies Miss
Generative AI can boost coding speed, but it can also create dangerous technical debt. In this brief video, learn when your teams should be using GenAI and when they should avoid it altogether.
Have your engineering teams embraced generative AI for coding projects? If not, they likely will soon. But there’s a paradox: While these tools can…
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Science, Innovation, and Economic Growth: OpenAI’s Ronnie Chatterji
In this episode of Me, Myself, and AI, OpenAI’s chief economist Ronnie Chatterji describes how artificial intelligence is reshaping both the economy and scientific innovation. Ronnie discusses the dual economic impacts of AI — the near-term boost from infrastructure investments like chips and data centers, and the longer-term productivity…
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Scaling GenAI: Get Big Value From Smaller Efforts
Master the GenAI risk curve to generate real value with targeted transformations.
Despite two years of broad experimentation, most companies aren’t seeing the large-scale GenAI transformations they initially envisioned. The challenge isn’t the technology’s potential — it’s understanding how to generate real value at three different levels of…
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Do We Need Humanlike AI? Experts Say It Depends
Experts debate if agentic AI should act like humans.
For the fourth year in a row, MIT Sloan Management Review and Boston Consulting Group (BCG) have assembled an international panel of AI experts that includes academics and practitioners to help us understand how responsible artificial intelligence (RAI) is being implemented across…
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Individual AI Use Can Benefit Organizations
MIT SMR and BCG research team members speak about a recent artificial intelligence study at the Web Summit conference.
When initially asked, 66% of the executives surveyed by MIT Sloan Management Review and Boston Consulting Group (BCG) reported no or minimal use of AI in their jobs. But when prompted…
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How Encouraging AI Use Will Benefit Your Organization
When individuals derive value from AI, their organizations benefit as well.
AI is embedded in many tools we use regularly to do our jobs. But we don’t always realize it.
The 2022 MIT Sloan Management Review-BCG AI and Business Strategy report finds that, while 66% of survey respondents report…
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