ABOUT THE JOB
Senior Manager, HR Operations (APAC)
Let’s be unstoppable together!
At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana.
Learn more at www.circana.com.
What will you be doing?
As a Senior Manager, HR Operations - APAC, you will be a pivotal leader responsible for managing and enhancing HR operations, ensuring seamless service delivery, operational efficiency, and a best-in-class employee experience. Partnering closely with various HR teams, business leaders, and external stakeholders, you will own the full employee lifecycle through operational excellence, goal alignment, and continuous improvement.
Job Responsibilities (inclusive but not limited to):
Employee Lifecycle Management and HR Systems & Technology
- Drives critical operational activities of our employee population (onboarding, offboarding, job changes, workforce transitions, talent mobility) while collaborating with key partners.
- Partner with the Global HR Technology and Analytics Team to create, document, and lead HRIS/Atlas training for end users to support high levels of adoption and data integrity.
- Support the Global HR Tech team to resolve issues, complete projects, and drive initiatives.
Immigration Support
- Partner with outside legal counsel, the Immigration Program Lead, and other stakeholders to ensure the efficient and compliant employment of sponsored individuals.
- Proactively resolve and/or escalate issues pertaining to employees’ immigration statuses
- Drive effective communication with manager and employees on various immigration-related matters.
Payroll Management
- Responsible for collating monthly inputs, reconcile and process outputs
- Process accurate and timely payroll in coordination with Payroll Partner and Regional Director - P&C
- Audit management, inclusive of documenting payroll processes, four-eyed principal, and other critical success measures.
Process Management, Optimization, Standards and Compliance
- Identify and implement APAC footprint workflows, processes, and HR technology improvements
- Coordinate with Global HR Ops team to identify and implement global efficiencies and consistencies.
- Create and implement standardized HR Ops-specific templates and protocols, based on best-practice, for APAC and India-based processes and activities.
- Ensure all HR operations comply with local labor laws and maintain up-to-date employee records
- File annual HR compliances and critical audits (both internal and external)
- Active participation in weekly late afternoon and/or evening calls to facilitate collaboration with global teams across EMEA, AMCS, and APAC.
- Provide excellent customer service to all internal and external stakeholders to ensure the highest quality employee experience
- Remain educated on related government regulations and policies and their impact.
People Leadership, Culture, and Engagement
- Lead the team and manage the workload of HR Operations Coordinators to effectively and accurately support the business in delivering HR services while developing and mentoring the team.
- Partner with leaders to align HR operations with company culture and values.
- Develop communication strategies to keep employees informed and engaged
- Foster a collaborative and inclusive work environment
- Provide oversight for resource allocation and workload management to meet organizational needs.
Qualifications
- 5+ years of prior HR operations experience required within organizations over 500+ employees.
- SME of APAC regional employment requirements, regulations, and best practices.
- Microsoft Office Suite experience and proficiency in Excel, Word, PPT.
- Tertiary qualification in HR or business.
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Knowledge, Skills and Abilities:
- Strategic and analytical thinking with a focus on results.
- Strong leadership and team management skills.
- Adaptability and problem-solving abilities in complex, fast-paced environments.
- Self-starter with proven ability to prioritize, manage multiple tasks and high volumes of detailed information, and adhere to SOPs.
- Highly organized with keen eye for detail.
- Ability to develop and maintain effective working relationships, necessary to assist employees and multiple internal departments.
- Good verbal and written communication skills.
- Experience handling confidential and proprietary information with tact and discretion.
- Understand and connect information from different sources to take appropriate action.
- Proven ability to achieve results through independent and/or collaborative work.
- Ability to work and maintain flexible hours as needed to support a global business.
Circana Behaviors
As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:
- Stay Curious: Being hungry to learn and grow, always asking the big questions.
- Seek Clarity: Embracing complexity to create clarity and inspire action.
- Own the Outcome: Being accountable for decisions and taking ownership of our choices.
- Center on the Client: Relentlessly adding value for our customers.
- Be a Challenger: Never complacent, always striving for continuous improvement.
- Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
- Commit to each other: Contributing to making Circana a great place to work for everyone.
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Job Features
Job Category | Senior Manager, HR Operations (APAC) |