Who We Are

Magnit is the future of work. Serving hundreds of the world’s most recognizable brands for the past 30+ years, Magnit offers the industry’s first holistic platform for the modern workforce. Magnit's integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients’ success. It can adapt quickly to regional or industry economic shifts, and provides the speed, scale, flexibility, transparency, and expertise required to meet an organization’s contingent workforce management, talent strategy and broader organization goals. At Magnit, you’ll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around the globe.

Position Summary:

The Program Manager is responsible for managing the MSP/VMS program at their designated account. They are responsible to ensure Magnit’s is an indispensable, trusted partner to the client, and are accountable formaintaining a high level of user satisfaction at all times. The Program Manager scope may be regional or global, with services that may encompass some or all of Magnit’s’ s offerings. The Program Manager must maintain quality customer service and day-to-day site operations, with a primary focus on meeting and achieving program satisfaction and financial goals.

Primary Responsibilities

• Operational Delivery Responsibilities
• Demonstrate a comprehensive mastery of all day-to-day and strategic operational functions that are required to service the client. These may include contingent workforce staffing management, Independent Contractor Compliance, third party Payrolling, Statement of Work Management, worker onboarding and offboarding, Co-Employment Risk Mitigation, utilization reporting and analysis. Understand the details of Magnit’s’ s menu of services, operations procedures and site-specific contracts. Maintain and demonstrate knowledge of client’s industry, products, markets, competition, and financial positions. Read client product material. Ensure that on-site staff is also immersed in understanding the client’s business to this level.
• Deliver PRO’s contractual scope of services through regular interaction with the client users, staffing partners and Magnit’s colleagues.
• Maintain a current Standard Operating Procedures (SOP) manual that facilitates cross training and seamless desk coverage. Master all desk functions and perform in the absence of a ClientServices
• Consultant as needed to support the daily services to the client.
• Participate with all relevant training programs available internally for business and professional development knowledge.
• Track service levels and initiate process improvement if and when needed.
• Execute all desk procedures as defined in the contractual Scope of Work, desk SOPs and as required by PRO management.
• Coordinate coverage for self and on-site team as needed to ensure consistent, seamless delivery at all times.
• Track and monitor the job functions of off-site assigned colleagues that directly impact PRO’s levels of service delivery (Client Accounting Services, Payroll, Contractor Compliance Solutions, Human Resources, etc.).
• Partner with Director of Client Services to introduce new PRO services to client and use as a point of escalation as needed. Manage Supplier relationships by empowering them for success and ensure close communication and collaboration.
• This includes requisition fulfillment facilitation, Supplier Forums and scheduled Supplier Performance meetings.
• Conduct continuous analyses of Supplier performance via PRO’s Supplier Scorecard methodology. Facilitate issue resolution timely and strategically to achieve an outcome that is in PRO’s and our client’s best interest.
• Maintain a quarterly Best-in-Class Checklist and sign-off attesting all applicable best practices are deployed.
• Ensure operational processes leverage PRO’s systemic and program/process offerings for optimal efficiency (e.g. Wand releases and enhancements).
• Partner with PRO’s offsite functional leaders to leverage best practices and to ensure program maintains a high standard of delivery throughout.
• Ensure all team members embrace Corporate Training role-based assigned courses.
• Ensure all team members comply with annual recertification and re-training requirements, as specified.
• Client Relationship and Account Management
• As the most senior dedicated member of the Magnit’s team, the Program Manager must establish and maintain a professional working relationship with client stakeholders of the PRO On-site program.
• Maintain a presence that adds credibility and positive perception of the PRO team and program reputation.
• Monitor account status and initiate timely and pre-emptive issue resolution through interfacing with all levels of client personnel and PRO subject matter resources as needed.
• Partner closely with the Director of Client Services for support and guidance on program delivery, issue resolution or account management.
• Program Management deliverables include:
• Meet regularly with client Hiring Managers and other users of the PRO program to solicit feedback and program satisfaction
• Incorporate opportunities for program enhancement and improvements into daily operations
• Identify, develop and implement quarterly business development opportunities.
• Drive the preparation and development of Internal Account Reviews, Quarterly Business Development Plans and Account Mapping, assign responsibility to various team members accordingly.
• Participate in development of the account’s Annual Forecast and quarterly updates
• Lead the preparation and presentation of the Quality Business Reviews and partner with internal PRO colleagues to prepare
• Schedule and host manager-training sessions/meetings locally and at remote sites as needed
• Complete Departmental Profiles for all new program users by introducing PRO, understanding
• their needs and expectations, and presenting PRO as a solution
• Management Responsibilities include
• Manage the staff in compliance with all employment laws and Magnit’s’ s Human Resources policies/procedures. This includes daily supervision, performance management, career development.
• Maintain and manage an on-site environment that is professional, best in quality and with high standards of ethics and efficiency. Respect of the client’s culture, environment, facilities, policies and employees is foremost. Manage with continuous improvement initiatives. Maintain open communication with supervisor to problem solve and to improve the levels of service
• Manage and interact with PRO’s payrolled workers at client site in accordance with all relevant labor laws and legislative practices for each jurisdiction under management.
  
  
  

Minimum Qualifications

• 4 Year Bachelor’s degree required
• Three years of management experience that includes supervisory responsibilities of 1-4 direct reports
• Previous management experience in business development/client management, Temporary Staffing management, and/or Human Resources.
• Ability to communicate effectively in writing, verbally, interpersonally, and in presentations. Able to interact and communicate with all levels of staff and management.
• Working knowledge of labor and employment laws.
• Process improvement experience.
• Experience with client interface, awareness of organizational culture differences.
• Strategic thinking and complex problem-solving skills.
• Experience managing a sales/operational budget of at least 2 million dollars.
• Experience with on-site operations for Fortune 500/1000 companies.
• Extensive vendor management experience across disciplines and geographic locations.
• Ability to work with confidential issues.

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Responsibilities

• Represent stakeholders and translate business needs and technical issues.
• Scope the system, Elicit project requirements, especially the business requirements.
• Write the project requirements in a clear, concise manner.
• Manage the project requirements and lead requirement reviews.
• Create and maintain analysis or domain models for the requirements.
• Act as a communication broker - Works with the project designers and architects to make sure their designs conform to the project requirements.
• Work with the testing team to make sure the tests adequately cover the requirements.
• Run the User Acceptance tests.
• Post-delivery support till the stability.
  
  

Requirements

• Experience: 1-4 Years.
• Education: Bachelor's degree (Technical).
• Preferred those having experience in B2B product-based organization.
• Superior presentation and communication skills, written and verbal as well as excellent listening skills.
• Technical skills are required to understand client requirements and develop technical solutions by defining, analysing, and documenting those requirements. should also be well-versed in the data handling part.
• Flexible enough to mould oneself to work independently or in the group as well as to be a leader or follower as the situation requires.
• A self-starter and a tenacious individual who is not afraid of taking new initiatives and sometimes rejection.
• Your day will consist of high-volume meetings and e-mailing.
• Passionate about disruptive and new-gen technologies and their implementation.

APPLY HERE!!!!

Role Description:

The role leverages domain and business process expertise to detail product requirements as epics and user stories, along with supporting artifacts like business process maps, use cases, and test plans for the software development teams.

This role involves working closely with business stakeholders, Data engineers, AI/ML engineers to ensure that the technical requirements for upcoming development are thoroughly elaborated. This enables the delivery team to estimate, plan, and commit to delivery with high confidence and identify test cases and scenarios to ensure the quality and performance of IT Systems. You will collaborate with Product Owner and developers to maintain an efficient and consistent process, ensuring quality deliverables from the team.

Roles & Responsibilities:

• Collaborate with System Architects and Product owners to manage business analysis activities, ensuring alignment with engineering and product goals.
• Capture the voice of the customer to define business processes and product needs.
• Work with Product Owners and customers to define scope and value for new developments.
• Collaborate with Engineering, testing teams as well as Product Management to prioritize release scopes and groom the Product backlog.
• Facilitate the breakdown of Epics into Features and Sprint-Sized User Stories and participate in backlog reviews with the development team.
• Clearly express features in User Stories/requirements so all team members and collaborators understand how they fit into the product backlog.
• Maintain and ensure the quality of documented user stories/requirements in tools such as Jira.
• Ensure Acceptance Criteria and Definition of Done are well-defined.
• Work closely with UX to align technical requirements, scenarios, and business process maps with User Experience designs.
• Validate that test scenarios meet feature acceptance criteria and customer expectations.
• Maintain and ensure the quality of documented user stories/requirements in tools like Jira.
• Stay focused on software development to ensure it meets requirements, providing proactive feedback to collaborators.
• Develop and implement effective product demonstrations for internal and external collaborators.

Basic Qualifications and Experience:

• Master’s degree and 1 to 3 years of Life Science/Biotechnology/Pharmacology/Information Systems experience  OR
• Bachelor’s degree and 3 to 5 years of Life Science/Biotechnology/Pharmacology/Information Systems experience OR
• Diploma and 7 to 9 years of Life Science/Biotechnology/Pharmacology/Information Systems experience

Functional Skills:

Must-Have Skills:

• Experience with Agile software development methodologies (Scrum)
• Excellent communication skills and the ability to collaborate with senior leadership with confidence and clarity
• Experience in writing requirements for development of modern web application
• Experience of DevOps, Continuous Integration and Continuous Delivery methodology
• Has experience with writing user requirements and acceptance criteria in agile project management systems like JIRA.

Good-to-Have Skills:

• Familiarity with GxP, CFR 21 Part 11 and systems validation
• Experience in creating and executing validation protocols (e.g., Installation Qualification (IQ), Operational Qualification (OQ))
• Experience with testing and validation tools, and testing frameworks
• Experience as a business analyst, with command of business analysis techniques & tools, as well as SDLC & iterative systems development methodologies

Professional Certifications:

• SAFe for Teams certification (preferred)
• Certified Business Analysis Professional (CBAP) (preferred)

Soft Skills:

• Able to work under minimal supervision
• Skilled in providing oversight and mentoring team members. Demonstrated ability in effectively delegating work
• Excellent analytical and gap/fit assessment skills
• Strong verbal and written communication skills
• Ability to work effectively with global, virtual teams
• High degree of initiative and self-motivation
• Ability to manage multiple priorities successfully
• Team-oriented, with a focus on achieving team goals
• Strong presentation and public speaking skills Shift Information:
• This position operates on the second shift, from 2:00 PM to 10:00 PM IST. Candidates must be willing and able to work during these hours.

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Standard new grad JD

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement

NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

The business development executive will focus on customer acquisition, lead generation, and prospect management, as this role will garner and meet with potential clients. The business development executive will be responsible to research client business referrals, network, and web leads; provide prospective customers/clients with all services offered and additional presentations as needed, and work with clients to create solutions for their needs and consult throughout the sales process. Must be energetic, well-spoken, and eager to close sales and increase revenue.

Duties And Responsibilities

Identifying, qualifying, and securing business opportunities; coordinating business generation activities; developing customized targeted sales strategies

Building business relationships with current and potential clients

Understanding client needs and offering solutions and support; answering potential client questions and follow-up call questions; responding to client requests for proposals (RFPs)

Collaborating with sales and leadership to secure, retain, and grow accounts

Creating informative presentations; presenting and delivering information to potential clients at client meetings, industry exhibits, trade shows, and conferences

Creating and maintaining a list/database of prospect clients; maintaining a database (Salesforce, CRM, Excel, etc.) of prospective client information

Cold calling; making multiple outbound calls to potential clients; closing sales and working with the client through the closing process

Meeting all quotas for cold, active, inactive calls, appointments, and interviews; meeting or exceeding annual sales goals

Maintaining a pipeline of all sales administration using CRM software

Collaborating with management on sales goals, planning, and forecasting; maintaining short- and long-term business development plans

Requirements And Qualifications

Experience with lead generation and prospect management

Excellent verbal and written communication skills; the ability to call, connect, and interact with potential customers

Persuasive and goal-oriented

Possesses an energetic, outgoing, and friendly demeanor

Able to professionally and confidently communicate with C-Level Executives

High school degree or equivalent

Must be a Post graduate

Excellent analytical and time-management skills

Demonstrated and proven sales results

Ability to work independently or as an active member of a team

Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and CRM/Salesforce experience preferred

Should be fluent in English and Hindi

Education : B. Tech., MBA

Experience Required : Ideal candidate must have at least 1 year of experience in the IT industry.

About the Role:

Job Type: Full Time

Role: Experienced

Experience: Min 1 - 3 Years

Locality: Bangalore, Karnataka

Note: This is a requirement for one of the Workassist Hiring Partner

Primary Responsibility:

We are hiring a Project Coordinator for our construction projects. This role is ideal for a Civil Engineer, and prior experience in a similar field will be an added advantage.

Responsibilities:

• Estimation and billing
• Site coordination
• Site visits

Qualifications

• Excellent verbal and written communication skills, problem solving skills, and attention to detail
• Ability to prioritize and multi-task
• Expertise in Microsoft Office Suite

APPLY  HERE!!!

WHY XOGENE?

At Xogene, we’re revolutionizing the future of clinical trial transparency through AI-powered solutions. Join our team of experts who are transforming how leading pharmaceutical and life sciences companies navigate regulatory compliance. If you're driven by solving complex problems in a professional environment focused on meaningful and rewarding work, we want to hear from you.

POSITION OVERVIEW

Xogene combines regulatory expertise with advanced technology to automate complex processes in clinical trials disclosure. Our software streamlines workflows through AI and agentic networking capabilities, improving data transformation and regulatory compliance for leading pharmaceutical and life sciences companies. We're committed to advancing technological solutions in clinical trial transparency.

We are seeking an experienced Business Analyst to join our dynamic team and contribute to our ongoing growth and success. The Business Analyst (BA) will help clients in their efforts to address complex business and transparency problems through our technical AI solutions. As part of a client project team, the BA will bridge the gap between IT and the business to evaluate processes and improve efficiency. The BA will determine requirements to deliver data-driven analyses and recommendations to management and stakeholders. BAs analyze and articulate business processes and challenges, collaborating with service and technology teams to develop solutions and actionable implementation plans.

KEY TASKS AND RESPONSIBILITIES

• Collaborates with business stakeholders to define business requirements and converts them to technical specs for implementation in various business systems or processes
• Identifies, documents, and refines requirements from business problems to detailed user stories and acceptance criteria that may include technical requirements
• Collaborates with Xogene project teams to define and implement integrations with various business systems and processes that are being used by stakeholders
• Analyzes the use of business systems by clients and proactively recommends improvements to the usage of these systems as well as business processes
• Acts as the liaison between the business stakeholders and the Xogene Tech Team
• Creates reports and dashboards for management

REQUIREMENTS

• Bachelor’s degree or 4 years of commensurate experience
• 1 - 3 years of experience in business analysis (in a consulting environment preferred)
• Strong academic performance and extracurricular activities
• Experience, interest, and aptitude in technology
• Sharp analytical mind and problem-solving skills
• Experience with Microsoft Office (Excel, PowerPoint, etc.)
• Business process modeling (BPMN notation is a plus)
• Demonstrated leadership abilities
• Ability to be proactive with team and stakeholders
• Excellent communication (oral and written) and interpersonal/consultative skills
• Facilitation and technical documentation skills
• Detail-orientated and capable of delivering a high level of accuracy
• Excellent organizational and time-management skills
• Experience in Agile product development team structures
• Experience with Issue and project tracking software like Jira or Azure DevOps

WHAT WE OFFER

• Mentorship from industry experts working at the intersection of AI technology and business strategy
• Opportunities for growth and a clear career progression path with increasing responsibility as skills develop
• Exposure to cutting-edge AI technologies including LLMs and conversational systems
• Competitive compensation package including comprehensive benefits
• A results-oriented culture that values innovation, responsibility, and professional excellence

APPLY  HERE!!!

Description

PTW is looking for an enthusiastic resource with good knowledge on PC/Console and Mobile gaming who will be troubleshooting the queries of customers.

We would glad to have resources who played good numbers of games and can join us immediately.

As a technical support representative, you will be responsible to solve customer queries with the help of chat and emails. Candidate should have excellent technical skills with the passion of learning new technology.

• Responding promptly to customer queries in a timely and accurate manner via email and/or live chat.
• Acknowledging and resolving customer complaints & technical problems by determining the cause of the problem, expediting correction or adjustment, and following up to ensure resolution.
  
  

Explain and guide customers through product features and functionalities.

Requirements

Skills Required

• Proficient with English and have good written & verbal communication skills.
• Fair knowledge about gaming and gaming platforms such as Xbox, PlayStation, Nintendo & PC.
• Good technical skills on PC and networking in general.
• Familiarity with Microsoft Office and other accompanying software & applications such as system security, drivers etc.
• Passion for gaming & experience with game playing in various genres, both online and offline will be an advantage.
• Must possess logical, reasoning, and problem-solving skills.
• Should have personal laptop.
  
  

Flexibility & availability for rotational shifts and week offs to cover hours of operations.

Employment:- Contract 3 months

Shifts:- Rotational Shifts

Benefits

We’re a global team of passionate, hard-working, ambitious gamers, whose goal is to make every gamer's experience as perfect as possible. We’re dedicated to helping your players because they’re part of our community too. We’ve been working hard for players, clients, and the games industry for nearly three decades, providing industry-leading services to every part of the globe.

We believe great work gets done by teams who love what they do. This is why we approach every solution with an all-minds-on-deck strategy that leverages our global workforce's strength, creativity, and passion.

For further information please visit: -

https://www.ptw.com

https://1518studios.com

Apply for this job

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Human Resources Manager operates the Human Resources functions in accordance to government policies, Hilton brand requirements and hotel related policies. This role works closely with the Director of Human Resources and the Management team to execute human capital strategy plans, build up effective performance evaluation systems, recognition programs and talent development methods to form a high performance team to achieve hotel business targets and improve employer brand.

What will I be doing?

As the Human Resources Manager, you will be responsible for performing the following tasks to the highest standards:

• Assist to establish HR strategy plans and lead the HR team to achieve HR objectives based on the hotel’s annual strategy plan.
• Ensure that the department’s activities are aligned with the corporate HR strategy, and that the hotel’s actions have been implemented where appropriate.
• Propose and participate in reviews, maintaining and ensuring adherence to all personnel-related policies and procedures.
• Work with the Management team to establish and review hotel rules and regulations, being responsible for the related trainings, communication and execution.
• Support the financial objectives of the hotel through proper and efficient management.
• Participate in the annual HR budget and monthly rolling forecast, ensuring that the department's operational budget is strictly adhered to, all costs are controlled, and expenditures are properly approved.
• Propose effective performance evaluation systems and recognition programs to encourage team members to be creative and innovative, challenging and recognizing them for their contribution to the success of the operation.
• Responsible for the HR function’s daily departmental operations and team management.
• Responsible for HR team members’ training and develop, ensuring that they work under the guidance of proper procedures.
• Promote and drive an open-door environment in the hotel to drive effective communication.
• Support other HR team members by providing the appropriate level of professionalism, courtesy and care to other team members (internal guests) and other visitors to the division.
• Assist and coaching department heads to improve the leadership skills in the department’s team management.
• Ensure that team members follow all hotel, company and local rules, policies and regulations.
• Assist the department to manage team members, maintaining a high standard of personal appearance and hygiene and adhering to hotel and department grooming standards.
• Represent the hotel in union negotiations and related activities, working closely with the Regional HR team and the hotel Management team accordingly.
• Assist the Director of Human Resources to maintain a good relationship with the hotel owner.
• Oversee the hotel's recruitment and selection processes, providing the department manager with effective and efficient recruitment solutions.
• Look for creative cooperation methods with different talent service channels to improve recruitment effectiveness and enhance hotel brand image.
• Work with the Operations department to maximize labor work efficiency, and well control labor costs.
• Participate in outsourced labor supplies contract signing procedures, assist the Operations department to monitor service quality and payment.
• Propose and implement the competitive compensation and benefits structure.
• Assist the Learning & Development Manager to enhance training systems in the hotel, developing qualified department trainers and managers’ training skills.
• Periodically conduct talent reviews with managers and implement succession programs and high potential development plans.
• Guide and coach department managers to manage the team and improve team performance and moral.
• Cultivate hotel and brand culture, unifying team member behaviors, procedures and policies, influencing the team with positive feedback.
• Ensure that the hotel adheres to all company / hotel HR policies and procedures, inclusive of hygiene, safety and security policies.
• Ensure that team member facilities are maintained according to Hilton’s high standards of operation.
• Maintain safe and clean work areas and team member areas, including but not limited to, the team member kitchen and locker rooms.
• Supervise the Team Member Canteen Chef to operate the canteen kitchen, meeting related standards, good cost control, and serving a variety of high-quality food to team members.
• Manage the team member dormitory and create safe and secure living conditions for team members, implementing the dormitory check system and entertainment activities to encourage the THRIVE life for team members.
• Carry out any other reasonable duties and responsibilities as assigned.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
  
  
  

What are we looking for?

A Human Resources Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Bachelor’s degree and above.
• Minimum 2 year of experience in a similar position with an international brand hotel.
• Good analysis and planning skills.
• Open minded and a team player.
• Good communication skills.
• Fluent in written and spoken English to meet business needs.
• Good relationship with the local labor bureau and government agencies.
• Thorough knowledge of federal, state and local labor laws.
• Thorough knowledge of HR modules and department operations.
• Able to coach and develop others.
• Possess basic business and financial sense.
• Strong ownership and result driven.
• Good organization and presentation skills.
  
  

APPLY  HERE!!!!

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Data Analyst is a seasoned subject matter expert, responsible for working with internal and external clients to determine requirements and to define solutions to address complex business, process and systems problems, and improvements in the organization.

This role acts as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization, and to recommend solutions that enable the organization to achieve its goals.

What You'll Be Doing

Data and data system management

The Data Analyst will work with business to understand business data requirements and then will ensure that the data is analysed, constructed in the correct format and cleansed. They will ensure that the data is kept accurate and up to date, working closely with the management information analyst to create the required data templates. This individual will assist with the development and implementation of data collection systems and other strategies that optimize statistical efficiency and data quality. The Data Analyst acquires data from primary or secondary data sources and maintain databases/data systems. They will filter and “clean” data, and review reports, printouts, and performance indicators to locate and correct code problems. They assist management to prioritize business and information needs. Data Analysts conduct a verification/accuracy process of relevant data for identifying the problem/s and develops solutions to resolve problem/s.

Reporting

These individuals will assist with the identification of the relevant sources of data from which to draw information and works closely with the relevant internal stakeholders to understand and agree the reporting specification format required from the business. They gather and collate information into a report, ensuring the integrity of and continuously assessing the quality of the data and facilitating information flow to and from various stakeholders.

System support

They document all system processes, policies and procedures and ensure the implementation and adherence to all management information processes. They will locate and define new process improvement opportunities.

Behavioural Skills

The Data Analyst has good analytical and creative problem solving ability. They are good at organising and display excellent attention to detail. They have the ability to take initiative and can interpret statistical data whilst maintaining a good awareness of critical business issues and priorities.

Key Responsibilities:

• Acts as a bridge between the business problems and the technology solutions.
• Analyzes, transforms and ultimately resolves the business problems with the help of technology.
• Works with internal clients and apply best practice methodologies to determine business requirements and to define solutions to address business, process, information and system problems, improvements or change.
• Delivers business projects in line with sponsor requirements and enterprise architecture.
• Proactively develops and deploys enhanced services and platforms, covering all the functional aspects from service/product definition through to build and deployment.
• Ensures the identification and documentation of operational gaps including user guides, templates, test cases and related user training.
• Assists with the resolution of issues pertaining to the service.
• Adheres to and follows the relevant development and support processes.
• Communicates and escalates if any issues arise or deliverables cannot be met and request assistance to ensure closure of issues.
• Takes responsibility for delivery of project elements with minimal supervision.
• Performs any other related task as required.
  
  

Knowledge and Attributes:

• Seasoned understanding of business practices and processes.
• Excellent team player who displays good client service orientation with well-developed administrative and organization skills.
• Seasoned expertise in specific systems, processes and technologies that they will be required to analyze.
• Meticulous attention to detail whilst working under pressure.
• Excellent verbal and written communication skills.
• Seasoned process mapping technology knowledge.
• Ability to build rapport and engage effectively with a variety of stakeholders.
• Seasoned knowledge of project management methodology.
• Excellent analytical skills with the ability to convert business requirements into operational deliverables (functional requirements) to meet business objectives.
• Excellent documentation skills, in particular, functional requirements, test cases, system user documentation, processes and procedures and presentations.
• Seasoned working knowledge of Microsoft Exchange, Word, Excel Project, PowerPoint and Visio Good understanding of systems generally used in a services organization, for example ServiceNow, Siebel, Remedy, SAP, EMS would be advantageous.
  
  

Academic Qualifications and Certifications:

• Bachelor’s degree or equivalent in Business or Information Technology or a related field.
• Relevant technology certification(s) required, such as Python, SQL, Databricks.
  
  

Required Experience:

• Seasoned experience as a Data Analyst gained within a technology services environment.
• Seasoned experience as a system administrator or developer would be advantageous.
• Seasoned experience in and with all operational aspects of a Services business, preferably with a Systems Integrator.
• Seasoned experience in the business requirement gathering, use case definition, process mapping and implementing new services and systems.

APPLY  HERE!!!!

Company Description

Our name says it all - we aim to put our people first and we value the human approach.

Each of our studios have a unique culture that is continuously evolving as we grow. What remains consistent in our approach across locations is the intentional actions we take to ensure each individual feels inspired, welcomed, and empowered to do their best work and show up as their authentic self!

We believe that innovative ideas and incredible work comes to life when we put our values at the forefront of everything we do. These values and behaviors define us. They are our guiding principles that dictate our behavior, help us make decisions and shape our interactions with each other.

These values say who we are and what we stand for.

Job Description

The Project Manager will oversee projects from conception to completion, defining the needs and objectives, coordinating resources, and ensuring deliverables meet strategic goals.

• Reporting to the Technology Project Manager, this role requires strong leadership and organizational skills to manage timelines, budgets, and crossdepartmental collaboration effectively. Key Responsibilities:
• Manage and deliver projects across various departments (HR, Operations, Finance, IT, Pipeline) from initiation to closure.
• Develop and maintain essential project documentation, including project charters, business cases, and project plans.
• Utilize our project management platform to assign tasks, track progress, and ensure timely delivery.
• Monitor and control project budgets, ensuring alignment with financial goals.
• Collaborate with stakeholders to define project objectives, scope, and success criteria.
• Identify and manage project risks, impacts, dependencies, and challenges, providing effective mitigation strategies.
• Facilitate regular status meetings, providing updates to stakeholders and ensuring clear communication.
• Prepare and deliver regular reports to the executive team, summarizing project status, challenges, and recommendations.
• Foster a collaborative environment, ensuring cross-departmental alignment and resource optimization.
• Drive continuous improvement in project delivery processes and methodologies.
  
  
  

Qualifications

• 5+ years as a Project Manager, preferably in a multi-departmental environment.
• Strong understanding of project management methodologies (e.g., Agile, Waterfall).
• Proficiency in project management tools and platforms (e.g., Asana, Jira).
• Excellent organizational and time-management skills.
• Strong financial skills to monitor budgets and prepare financial reports.
• Excellent communication and interpersonal skills to liaise with diverse stakeholders.
• PMP or PRINCE2 certification is a plus

APPLY  HERE!!!!