Claims & Return Specialist - Aftersales Automotive Logistics

We are seeking an experienced and proactive Claims & Return Specialist to join our team. In this role, you will be responsible for designing, optimizing, and implementing claims and returns processes, while defining business requirements and ensuring alignment with operational and IT systems. You will collaborate with various stakeholders to identify inefficiencies, develop optimized solutions, and ensure compliance with internal and external standards. Your role will also include supporting functional test activities, data migration, and system validation.

Responsibilities:

• Process Design and Optimization: Design, optimize, and implement efficient claims and returns processes to meet business needs and improve operational performance.
• Workflow Analysis: Analyze current claims and returns workflows to identify inefficiencies and areas for improvement.
• Solution Development: Develop and propose optimized solutions to address process inefficiencies and enhance the overall claims and returns process.
• Collaboration with Stakeholders: Collaborate closely with IT teams, business stakeholders, and supply chain experts to ensure that business requirements are met and solutions are properly integrated.
• Compliance Assurance: Ensure all claims and returns processes comply with relevant regulations, company policies, and industry standards.
• Process Documentation: Create detailed process documentation, including workflows, guidelines, and standard operating procedures (SOPs).
• Interface Between Operational Teams and IT: Act as the primary interface between operational teams and IT to ensure seamless communication and alignment during project phases.
• Functional Test Activities: Support and conduct functional testing of claims and returns processes within the system, ensuring alignment with business requirements.
• Support Data Migration & System Validation: Assist with data migration activities, master data setup, and system validation to ensure smooth transition during system upgrades or implementations.

Required Skills:

• Strong Analytical Skills: Ability to analyze current workflows, identify process inefficiencies, and develop effective solutions.
• Process Improvement Experience: Proven experience in optimizing and streamlining business processes, particularly in claims and returns.
• Cross-Functional Collaboration: Experience collaborating with IT teams, business stakeholders, and subject matter experts to deliver optimized solutions.
• Compliance Knowledge: Understanding of regulatory compliance requirements within claims, returns, and supply chain management.
• Experience with System Validation: Familiarity with functional testing, data migration, and system validation to ensure proper system integration and functionality.
• Project Management Skills: Ability to manage multiple tasks and deadlines, with a focus on delivering quality results in a timely manner.

Qualifications:

• Bachelor’s Degree in Supply Chain Management, Business Administration, Operations Management, or a related field.
• Certifications in Process Improvement (e.g., Lean, Six Sigma) or relevant software tools (e.g., SAP) are a plus.
• Experience: Previous experience in claims management, returns processing, or related business process optimization.

APPLY HERE!!!

Smyths Toys

Smyths Toys is one of the world's largest specialty retailers of children's toys. We operate both online, and via our physical retail stores, with hundreds of stores spread across Europe and the UK. We source our product range from an extensive array of UK, European, and international suppliers.

We are an equal opportunity employer, and the only thing that matters to us is your ability to do this role. Are you up for the challenge? Then please apply online today!

About The Role

We are recruiting a Marketing Administrator to join our Marketing team in our Head Office in Galway.

Salary: €30k

Responsibilities

• Managing & Briefing Point of Sale elements - instore fold down cards/messaging on a weekly and promotional calendar level. Liaising with buyers, stores and design teams as needed.
• Managing and reporting on in-store product demonstrations throughout the year
• Facebook & Instagram Competitions - briefing, managing, reporting on competitions while arranging products to be sent to winners
• Proofing and managing a proportion of our 300 page toy catalogue - liaising with buyers and suppliers - May - Aug
• Competitor activity - monitoring & reporting on competitor activity
• Supplier marketing plan support as needed
• Supporting content creation for social media
• Other marketing duties will be covered as and when needed depending on the time of year and volume of activity to other member of the marketing team.
  
  

The Ideal Candidate

• The ability to work as part of the wider marketing team, and broader team within the business, with our suppliers and also be capable of working independently and on their own initiative.
• The ability to plan, organise and meet deadlines with quick turnarounds is crucial in this fast paced organisation.
• Be highly motivated and ambitious, and have an appetite for hard work
• Strong organisational and multitasking skills
• Be adaptable and enjoy working in ultra fast paced environments
• Have a third level degree in Business, PR, Marketing or equivalent experience in a similar role
• Microsoft Excel, PowerPoint & Word
• Briefing in artwork to our in-house design teams and ensuring that it’s correct
• Ability to multitask and prioritise
• Open to creating social media content in front or behind the camera
  
  

Benefits

• A benefits package inclusive of:
  • 4 weeks annual leave rising according to length of service
  • Defined Contribution Pension Scheme
  • Life Assurance Cover
  • Employee Assistance Programme
  • In-store discount
  • Company Sick Pay Scheme
  • Company Maternity and Paternity Payments
  • Special Life-Event Gifts
  • Length of Service Awards
  • Bike to Work Scheme

Smyths Toys is an equal opportunities employer

Job Summary

We are seeking a highly skilled Developer with 6 to 8 years of experience in AEM support engineering AEM system engineering AEM frontend AEM backend and AEM authoring. The ideal candidate will have expertise in User Access and Identity Management IT business support and IT Security. This hybrid role requires a proactive individual who can work effectively in a day shift without the need for travel.

Responsibilities

Expertise of Adobe Experience Manager AEMaaCS.

Experience with AEM Core Components and building AEM custom components from scratch

Customize and extend AEM functionality using technologies like Java Sling OSCI services Servlets HTL HTML Template Language

hands on experience in integrating AEM with various third party systems and platforms using APIs and other integration methods

Experience in configuring AEM settings permissions and workflows based on project needs and best practices

Knowledge and preferably experience in AEM performance key actors and possible bottlenecks

Team player who work closely with cross functional teams including front end and back end developers to ensure a cohesive and efficient implementation of digital solutions

Can do and proactive attitude

• Play senior developer role in BE track.
  
  

Ensure high quality BE deliverables zero defect

Follow best practices and processes

Great understanding needed about APIs integrations with AEM components.

Support other developers if they are having problems. Mentor juniors.

Analysis of problems troubleshooting

Can do and proactive attitude

Develop and maintain AEM-based applications to ensure optimal performance and user experience.

• Provide technical support for AEM systems addressing and resolving issues promptly.
• Implement and manage AEM frontend and backend functionalities to enhance application capabilities.
• Author and manage content within the AEM platform ensuring consistency and accuracy.
• Collaborate with IT security teams to ensure the integrity and security of AEM applications.
• Oversee user access and identity management processes to maintain secure and efficient access controls.
• Support IT business operations by providing technical expertise and solutions.
• Conduct regular system audits and updates to ensure compliance with security standards.
• Troubleshoot and resolve technical issues related to AEM applications and systems.
• Work closely with cross-functional teams to deliver high-quality software solutions.
• Provide training and support to end-users on AEM functionalities and best practices.
• Participate in code reviews and contribute to the continuous improvement of development processes.
• Stay updated with the latest AEM technologies and industry trends to implement best practices.
  
  

Qualifications

• Must have extensive experience in AEM support engineering system engineering frontend backend and authoring.
• Should possess strong knowledge of User Access and Identity Management.
• Must have experience in IT business support and IT Security.
• Should be proficient in troubleshooting and resolving technical issues.
• Must have excellent communication and collaboration skills.
• Should be able to work effectively in a hybrid work model.
• Must be proactive and able to work independently without the need for travel.

Overview

Assembly is made of the ingredients of the modern agency, bringing together data, talent, and technology to deliver a connected set of solutions for media + more to the best brands on the planet. We’re home to more than 1,800 of the industry’s top talent across 30+ offices, who bring unmatched global omnichannel media expertise + data, technology, and business consulting capabilities that find change and fuel growth for brands worldwide. Assembly is a proud member of Stagwell, the challenger network built to transform marketing.

Learn more about Assembly here: https://www.assemblyglobal.com/

We’re currently recruiting forPerformance Marketing Internsas part of the growth of our Performance Marekting team.

Responsibilities

• Assist in building and managing campaigns on Google and Meta platforms.
• Help analyze campaign results and provide insights to internal teams and external stakeholders.
• Support the optimization of Search and Social campaigns using bid strategies, audience targeting, and best practices.
• Assist in budget management and planning across multiple markets and platforms.
• Learn how to implement experiments and A/B tests on Meta and Google.
• Pull various reports from Google Analytics, Google Ads, and Facebook Business Manager.
• Gain experience using tools such as Ads Editor, Excel (pivot tables, VLOOKUP, SUMIFS), and PowerPoint/Google Slides.
  
  

Qualifications

• Enthusiastic and eager to learn about performance marketing.
• Strong attention to detail and a data-driven mindset.
• Ability to prioritize tasks and meet deadlines.
• Clear and concise communication skills, with the ability to build relationships within the agency.
• A curious and proactive mindset, always looking to grow and develop.
• Problem-solving skills, with the ability to identify issues and propose solutions.
• A team player who supports others and is eager to learn and progress.

Organization- Hyatt Place Goa Candolim

Summary

• You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.
• To function as the Assistant Business Manager and Assistant Marketing Specialist for the Food and Beverage Department, to ensure that all the outlets and banquets operate successfully, in accordance with the standard of the hotel and are individually profitable.
  
  

Qualifications

• Ideally with a university degree or diploma in Hospitality or Tourism management.
• Minimum 2 years' work experience as Food & Beverage Manager or Restaurant Manager in larger operation.
• Good operational, administrative and interpersonal skills are a must, and banqueting experience an asset.

Who We Are

Integrity. Quality. Humanity. Commitment. Innovation.

These are our values and not only what we stand by but what we stand for. We believe in empowering people. We create and deliver solutions. We give back to community. We think differently and we do it better. Our innovative spirit has driven us to continually evolve and deliver solutions to our dealers and our community and made us a business that our people are proud of and proud to work for.

At John Deere, we run so life can leap forward. This powerful purpose is our promise to humankind that we will dream, design, and deliver breakthrough products that sustain our world for generations to come. The world is counting on us to feed billions of people and build vital infrastructures in villages, towns and megacities. And we live up to the legacy our founder forged in a one-room blacksmith's shop nearly two centuries ago by creating a culture that brings out the best in all of us. A culture where great ideas thrive because every voice is heard.

Primary Location: Australia (AU) -Queensland -Crestmead

Hiring Manager: Jessica Hart (Australia)

The Opportunity

As the HR & Payroll Coordinator, you will play a crucial role in executing our payroll processes for both Australia & New Zealand and supporting various HR functions. Your attention to detail, exceptional organisational skills, and ability to handle sensitive information with discretion will ensure the smooth operation of our HR and payroll systems.

Key Responsibilities

• Payroll Administration:
• Execute payroll activities for all employees in the ANZ region, ensuring compliance with relevant laws and regulations.
• Maintain employee payroll records, including new hires, terminations, and changes in employment status.
• Partner with our payroll provider in the effective and timely resolution of payroll discrepancies and issues.
• Respond to employee and manager payroll-related inquiries.

HR & Workplace Health & Safety Support

• Maintain employee records and ensure data accuracy in HR systems.
• Support onboarding and offboarding processes.
• Provide general Workplace Health & Safety support to the Workplace Health & Safety Advisor.
• Assist with talent acquisition process coordination and administration.
• Provide general HR support and advice to employees and management.

About You

You are a naturally curious and dynamic individual with a genuine interest in the business and are motivated to learn. Your key qualities include:

• Unwavering Integrity: You conduct yourself with the highest ethical standards and build trust through consistency and reliability, handling sensitive information with integrity and discretion.
• Excellent Communication & Interpersonal Skills: You excel in maintaining open and transparent communication with stakeholders at all levels. Your ability to connect with others and build strong relationships is key to enabling you to effectively collaborate and contribute to a positive and productive work environment.
• Strong Problem Solver: You combine analytical thinking and creative ingenuity to break down problems, evaluate information and develop innovative solutions.
• Adaptability & Curiosity: You are open to change and can easily adjust to new challenges and opportunities. Your natural curiosity drives your desire to learn and understand new concepts, allowing you to adapt quickly and effectively in a constantly evolving environment.
• Resilience: You remain steadfast and positive, even in the face of adversity.

Education, Skills & Experince

The following education, skills, and experience are highly desired. However, if you possess transferable skills and a strong willingness to learn, we encourage you to apply, and we can discuss how your background may be a fit.

• Bachelor's degree in Human Resources, Business Administration, or related experience.
• Preferably 3 years of experience in payroll processing and/or HR administration.
• Proficiency with HRIS (Human Resource Information Systems) and payroll software.
• Strong knowledge of employment laws and regulations in Australia & New Zealand.
• Demonstrated experience in managing and executing payroll processes, ensuring accuracy and compliance with relevant laws and regulations.
• Proficiency in handling HR administrative tasks, including employee records management, benefits administration, and onboarding processes.
• Strong ability to meticulously review and verify data, ensuring precision in payroll calculations and HR documentation.

Why Join Us?

At John Deere, you are empowered to create a career that will take you to where you want to go. Here, you'll enjoy the support to think outside the box and the advanced tools and technology that foster innovation and achievement.

We are a Global company that truly values its people and provides a broad range of benefits which include a competitive remuneration package, flexible working, social activities, health and safety programs and ongoing training and development opportunities along with other Benefits like-

• Friendly and inclusive company culture where wellbeing of our employees is at the forefront of everything we do.
• A mature outlook on flexible work arrangements which allows you to truly balance work and life.
• Professional Development (Higher Education, Training & Memberships)
• 14.5% Super if you choose to go with John Deere Mercer Super Plan
• Paid Parental leave – 16 Weeks for new parents
• Annual Leave loading
• Purchase Leave Available
• Paid Community Leave
• Free Parking

We embrace and strive for a workforce that is as diverse, talented and passionate as the communities in which we live and operate, and to provide a workplace where people feel included, valued and supported. We welcome applications from all backgrounds and believe that by understanding and respecting each other’s differences we will perform at our best!

If you have the experience outlined above, and the passion to succeed, we would love to hear from you!

Please click the 'APPLY' button now and send through your resume and cover letter detailing your previous relevant experience and why you are the perfect candidate for our team.

Applications for this position will close at close of business 16 March 2025

Note: Appropriate work authorisations are required in this country prior to application.

John Deere believes in the power of diversity in the workforce and we and are committed to creating an inclusive environment for all employees.

John Deere Australia is proud to be recognised by Diversity Council Australia Ltd as an Inclusive Employer for three consecutive years: 2021- 2024

John Deere is proud to collaborate with WORK180- an international jobs network that connects smart businesses with talented women.

Salary: competitive plus benefits

Working Pattern: Full Time

Contract Type: Permanent

About Matalan

From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here.

We know as a team, we are stronger together – we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.

We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know.

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.

About The Role

You will support the delivery of engaging content across Email & App, to help drive progress in the CRM rewards programme. Working with the Senior Marketing Executives and Marketing Manager, you will be responsible for elements of planning, briefing, proofing and will bring an organised, creative and proactive approach to driving key measures. You’ll help coordinate content across channels while we take a strategic aim to grow rewards at Matalan, and help with the changes in store, online and in app that support our rewards relaunch.

Key Responsibilities -

Support the CRM team in content and communications and add value with Rewards content.

• Plan and brief key messages for assets across channels.
• Help with targeting and relevance in terms of matching great content to the right customer group
• Maintain a rewards focussed activity plan and agree key messages with the Snr CRM team
  
  

Work with the Head of CRM and Senior Marketing Execs to deliver the Reward programme strategy.

• Plan and prepare content to ensure engagement to the programme
• Plan and prepare content to encourage sign up to rewards programme
• Take ownership in which content will best shape app push channel.
  
  

Operate as the Rewards representative in key CRM Projects, and Coordinate across Reward projects.

• Take a role in shaping how in app and online content can develop to drive Rewards KPIs
• Create and share routine information and ensure there is a clear communication flow.
• Be the custodian of reward news and ensure broadcast across the business and to the customer.
  
  

Leading role within the App Program

• Planning and execution of engaging messages to drive uptake of the app and support the CRM strategy
• Reporting on results to guide strategy
• Market research to optimise program
  
  

About You

• A marketing or similar qualification, or experience in marketing / CRM planning.
• Proven ability to self check and work with a high level of accuracy.
• An Excel and PPT expert, confident in creating and updating content.
• Experience of multiple deadlines and managing priorities.
• Experience of working with multiple stakeholders and delivering key messages to an audience. Competent using both email and telephone to convey key messages.
• Commercial experience, preferably in retail desirable but not required
  
  

Benefits

In addition to competitive salaries, we also offer the below core benefits:

• 20% staff discount, which increases with length of service
• Thrive Recognition Scheme
• Wellbeing support provided by the Retail Trust
• Life Assurance
• Retail Rewards platform offering discounts for other retailers
• Pension Scheme
• Access to a wide range of career development
• Additional benefits may apply depending on your role and area of the business

Join us as a Customer Service & Operations Analyst

• If you’re looking out to start your career in the corporate world, then this could be just the opportunity you’re looking for
• We’re looking for graduates from 2020 or earlier batches to join us to make a positive impact to our customers and colleagues
• We’ll support your learning journey and provide relevant trainings to ensure you actively participate in initiatives to improve customer service, processes and procedures to deliver successful customer and business outcomes
• We thrive through diversity and value the variety of backgrounds, perspectives and opinions in the room – and if you value this too, there’s a place for you with us
  
  

What you'll do

In this key role, you’ll be providing crucial support to customers and colleagues in our contact centres. You’ll be responding to and investigating queries, providing support on business processes, policies and procedures and developing an understanding of customer and business needs in order to suggest improvements and increase efficiency.

You’ll Also Be

• Identifying barriers to performance and coordinating improvements to enhance our efficiency
• Working closely with operational centres, providing coaching and support to increase efficiency and knowledge
• Keeping accurate records of day to day operations, logging incidents and identifying trends
• Reviewing manual or ineffective processes which could be automated or enhanced
• Maintaining a focus on improving our customer service and experiences
  
  

The skills you'll need

This is an opportunity for graduates of any stream, from 2020 or earlier batches. You should have no prior work experience and should be below the retirement age of 60. To be successful in this role, you’ll need to have excellent planning and organisational skills, along with good attention to detail. You’ll perform well under pressure and be confident in your ability to manage multiple tasks while maintaining high levels of accuracy throughout.

You’ll Also Need

• Experience of analysing and using performance data
• Comfortable working in uk shifts
• The ability to convey information in a simple and understandable way
• An understanding of contact centre operations and performance metrics
• Microsoft Office skills, including PowerPoint, Excel and Word

APPLY HERE!!!

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Learn more about our culture and how we make our employees happier through The Sprinklr Way.

Job Description

Why You'll Love Sprinklr:

We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.

For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.

We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.

We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.

We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.

Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.

Job Requirements

Phenom Introduction:

Our purpose is to help a billion people find the right work! Phenom is an AI-Powered talent experience platform that is redefining the HR tech space. We have grown into a global organization with offices in 6 countries and over 1,500 employees. As an HR tech unicorn organization, innovation and creativity is within our DNA. Come help us make every talent moment Phenomenal!

Position: Account Executive

Job Description

We’re looking for a dynamic and ambitious Account Executive who’s ready to hit the ground running. This role is perfect for someone with 1-2 years of experience in sales or account management who wants to sharpen their skills, grow their career, and contribute to a high-energy team. You’ll be responsible for prospecting, building relationships, and closing deals—all while receiving mentorship and training from our sales leadership team to accelerate your success. If you have previously attempted to start your own business or been a part of the founding team and are looking for your next growth opportunity, this may be it.

What You’ll Do

• Identify and engage potential clients through proactive outreach and follow-ups
• Build strong relationships with new and existing customers, understanding their needs and challenges
• Present our products/services effectively to prospects and guide them through the sales cycle
• Collaborate with internal teams (marketing, product, customer success) to drive customer success
• Track and manage leads in [CRM tool, e.g., Salesforce, HubSpot] and maintain accurate records
• Consistently meet or exceed sales targets and KPIs
  
  

What You’ve Done

• Graduate degree
  
  

Preferred Skills

• A self-starter with a hunger to learn and grow in a fast-paced environment
• Strong communication and interpersonal skills
• Able to build rapport quickly
• Take initiative and push beyond comfort zones
• Entrepreneurial / may have started a business before
• High EQ
• Hunger for growth / success
  
  

Benefits

• We want you to be your best self and to pursue your passions!
• Health and wellness benefits/programs to support holistic employee health
• Flexible hours and working schedules, as well as parental leave for new parents
• Growing organization with career pathing and development opportunities
• Tons of perks and extras in every location for all Phenoms!
  
  

APPLY HERE!!!