Jobs

Full Time
Dubai
Posted 4 weeks ago

About the job

Company: Nestlé MENA

Location: Dubai South

Position Summary

As a Marketing Intern, you will provide support to our Coffee team across various activities, specifically focusing on market audits, score cards and Innovation. You will gain exposure to the world of international marketing and implement marketing strategies and techniques.

A DAY IN THE LIFE …

Score Cards and Metrics:

  • Analyze score cards and KPIs for the business to understand Nestle share position, gain and loss analysis.
  • Develop and populate Key score cards for tracking the business.

Packaging Development:

  • Be the link between the marketing team and the production team to manage the packaging development.
  • Manage the requirements of packaging on the system.

Exposure to different areas of the business:

  • Tool kit development with the agencies.
  • Communication and Innovation strategy.
  • E-commerce strategy and be involved in specific projects.
  • Social Media and Influencers Campaigns.

Internal collaboration:

  • You will play a crucial role in supporting our internal collaboration across different teams and countries.

What Will Make You Successful…

  • Graduated with a degree in Marketing, Digital marketing and social media experience is a plus.
  • Excellent communication skills, and the ability to work collaboratively with a team.
  • Strong organizational skills and attention to detail.
  • Proficiency with Microsoft Office, specifically Excel and PowerPoint.
  • Ability to adapt changes as required.
  • Enthusiastic and proactive with a desire to learn about marketing in the Coffee category.
  • Entrepreneurial spirit and a resourceful mindset.
  • Fluency in Arabic & English is required.

Apply here!!!

Job Features

Job CategoryDigital Marketing, Market Research Associate, Marketing Manager

About the job Company: Nestlé MENA Location: Dubai South Position Summary As a Marketing Intern, you will provide support to our Coffee team across various…

Full Time, On site
Bangalore
Posted 4 weeks ago

About job

Location: Sarjapur Rd, Bangalore | Shift: India working hours

Your Opportunity

At Jivox, you will have the opportunity to be a member of a global team that is working with some of the biggest Fortune 1000 companies in the world. Our cutting-edge technology has been recognized as a market leader and is being increasingly adopted by iconic brands in CPG, retail, automobile, travel, banking, and telecommunications.

We are seeking an enthusiastic team-player to help our growing company with leading and expanding our multi-channel marketing programs that include email, social, and advertising. Our vision is to reach out to and engage with senior leaders of global brands. You will receive on-the-job training as part of this role.

Key Responsibilities In This Role Include

  • Driving the companys marketing operations strategy to facilitate lead generation, lead nurture using tools such as HubSpot, LinkedIn, Salesforce and ZoomInfo.
  • Collaborating with the Sales team to execute marketing-lead initiatives to drive revenue, such as lead assignment, lead management, lead scoring and database integrity and health.
  • Planning, implementing and optimizing campaigns to increase conversions from the website, landing pages, and the various types of content.
  • Monitoring, analyzing and providing insights into the performance of different lead generation, lead nurturing, and customer campaigns run through e-mail, LinkedIn and website.

Must Have

  • Strong aptitude for learning new automation tools and campaign platforms.
  • Excellent communication skills as you will work on writing content for e-mails and landing pages that will be read by senior leaders, CMOs, CEOs, and COOs of global brands.
  • Experience in some, if not all of the above areas.
  • Keen attention to detail and problem-solving skills.
  • Experience with CRM and marketing automation systems such as Salesforce and Hubspot is a plus. At Jivox, you will be using these day in and day out.
  • Ability to analyze and gather insights from data email related to e-mail campaigns.
  • A sense of curiosity to continuously experiment, learn, and grow in this role.
  • Ability to collaborate and work with multi-cultural teams from across the globe.
  • Ability to adapt to changing conditions and work in a continuously evolving environment.
  • Advanced skills in Microsoft Office especially MS Word, MS PowerPoint, and MS Excel.

Good To Have

  • Knowledge of Google Analytics.
  • Knowledge of search engine optimization.

How To Apply

Qualified candidates are encouraged to submit their resume in Word or PDF format to [emailprotected] with the job description in the email subject line.

Jivox is an Equal Opportunity Employer (EOE)

APPLY HERE!!!

Job Features

Job CategoryMarketing Manager

About job Location: Sarjapur Rd, Bangalore | Shift: India working hours Your Opportunity At Jivox, you will have the opportunity to be a member of…

About the job

About Us:

We are a new-age AI solutions firm with an ultra-high-quality talent pool out of India for RLHF. Our experts in the specific domain of their expertise help curate hyper-specific LLM datasets. We have operations across the US and India and are working with the top AI firms globally to take their large language models (LLMs) to the next level of quality and consistency.

Who you are & how you can contribute?

We are looking for highly skilled and detail-oriented XAT exam aspirants with exceptional abilities in reasoning, comprehension, and problem-solving. If this describes you, we are excited to offer you an incredible opportunity to work remotely as a freelancer. Join us in contributing to the creation of data that powers the training of advanced AI models.

Who you are & how you can contribute?

We are looking for highly skilled and detail-oriented XAT exam aspirants with exceptional abilities in reasoning, comprehension, and problem-solving. If this describes you, we are excited to offer you an incredible opportunity to work remotely as a freelancer. Join us in contributing to the creation of data that powers the training of advanced AI models.

Role & Responsibilities:

1. Help in the training of an AI assistant model to enhance its accuracy and performance.

2. Evaluate the model's responses across multiple dimensions to ensure quality and relevance.

3. Maintain high standards of speed and precision while assessing the model's responses.

Must Required Traits:

1. Strong attention to detail.

2. Ability to carefully follow instructions.

3. Excellent proficiency in English.

Why Join Us?

  • Competitive pay (up to ₹1000/hour).
  • Flexible hours
  • Remote opportunity

NOTE: Pay will vary by project and typically is up to Rs. 1000 per hour (if you work an average of 3 hours every day - that could be as high as Rs 90K per month) once you clear our screening process.

Join us to play a vital role in shaping the future of AI through high-quality training and data solutions !

APPLY HERE!!!

Job Features

Job CategoryMarket Research Associate

About the job About Us: We are a new-age AI solutions firm with an ultra-high-quality talent pool out of India for RLHF. Our experts in…

About the job

Job Title: Marketing Manager

Department: Marketing

Reports To: Chief Marketing Officer (CMO)

Location: Bangalore (Leanworx HO)

 

Job Overview

The Marketing Manager will be responsible for developing and executing marketing strategies to promote the company’s real-time machine monitoring solutions for the manufacturing sector. The ideal candidate will possess a deep understanding of B2B marketing, manufacturing industry trends, and the adoption of Industry 4.0 technologies. They will create targeted campaigns, generate high-quality leads, and position the company as a market leader. This role offers the opportunity to shape the company’s marketing efforts in a growing Industry 4.0 market, driving the adoption of real-time machine monitoring solutions and enhancing the company’s leadership in the smart manufacturing space.

 

Key Responsibilities:1. Marketing Strategy Development

  • Design and implement a comprehensive marketing strategy aligned with business goals.
  • Identify target markets and customer personas in the manufacturing industry.
  • Monitor industry trends and competitors to adapt marketing strategies.
  • Collaborate with Sales Product development teams in developing marketing strategies.

2. Lead Generation and Campaign Management

  • Develop and execute lead generation campaigns through digital marketing, email, webinars, and industry events.
  • Manage paid and organic channels (Google Ads, LinkedIn, SEO) to drive inbound leads.
  • Develop, Track and optimize campaign performance to maximize ROI.

3. Content Creation and Management

  • Collaborate with internal teams to create technical content such as whitepapers, case studies, blogs, and videos showcasing the benefits of machine monitoring solutions.
  • Manage the company’s website and update it with relevant content to improve search rankings and user experience.
  • Develop sales enablement materials like brochures, presentations, and demo videos.

4. Brand Building and Thought Leadership

  • Position the company as a thought leader in the industry 4.0 and manufacturing technology space.
  • Organize and participate in trade shows, conferences, and webinars to enhance brand visibility.
  • Manage PR activities, including press releases, articles, and partnerships with industry publications.

5. Customer Engagement and Retention

  • Develop marketing initiatives to improve customer engagement and loyalty.
  • Gather customer feedback and incorporate insights into marketing and product strategies.
  • Collaborate with the customer success team to create testimonials and success stories.

6. Performance Monitoring and Reporting

  • Use marketing analytics tools (e.g., Google Analytics, HubSpot) to track KPIs such as lead generation, conversion rates, and brand engagement.
  • Provide regular reports to leadership on marketing effectiveness and ROI.
  • Continuously refine strategies based on data-driven insights.

 

RequirementsEducation

  • Bachelor’s degree in marketing, Business Administration, or a related field.
  • Master’s degree or MBA preferred.

Experience

  • 5+ years of marketing experience, preferably in B2B SaaS or manufacturing technology.
  • Proven track record of managing digital marketing campaigns and generating leads.
  • Experience with marketing automation platforms.

Skills1. Industry Knowledge

  • Familiarity with manufacturing processes, machine monitoring systems, and Industry 4.0 technologies.

2. Marketing Expertise

  • Proficiency in digital marketing, content creation, and campaign management.

3. Data-Driven Decision Making

  • Strong analytical skills to measure marketing performance and optimize strategies.

4. Communication Skills

  • Excellent written and verbal communication skills to convey technical solutions effectively.

5. Leadership

  • Ability to lead cross-functional teams and manage external agencies or freelancers.

 

Key Metrics for Success

  • Lead generation and conversion rates.
  • Website traffic and engagement metrics.
  • ROI on marketing campaigns.
  • Brand awareness and market share growth.
  • Customer satisfaction and retention rates.

APPLY HERE!!!

About the job Job Title: Marketing Manager Department: Marketing Reports To: Chief Marketing Officer (CMO) Location: Bangalore (Leanworx HO)   Job Overview The Marketing Manager…

Full Time, On site
Bangalore, Karnataka
Posted 4 weeks ago

About the job

Responsibilities

This role would be pivotal in supporting and driving the marketing function within the region. This role is crucial for strategic planning and execution that supports business growth, aligning closely with the reporting Manager across the Middle East, India, and Southeast Asia. The responsibilities include but are not limited to:

  • Marketing Budget Management: Oversee day-to-day marketing activities, ensuring effective allocation and tracking of the marketing budget across various initiatives, invoice tracking, vendor payments, including core, partner, and visual merchandising (VM) activities.
  • Strategic Marketing Planning: Assist in the development and execution of annual and quarterly marketing plans, aligning with budget allocations to drive impactful activities that boost primary and secondary sales throughout the year.
  • Stakeholder Management: Coordinate with global and regional stakeholders to align launches, key announcements, and regional marketing requirements, ensuring consistent brand messaging and strategic alignment.
  • Seasonal Campaign Management: Facilitate the creation and distribution of marketing assets to partners, ensuring compliance with brand guidelines and maximizing seasonal campaign effectiveness.
  • Digital Marketing Support: Aid in the creation of digital marketing assets and manage media agency relationships to optimize online presence and engagement.
  • Above The Line (ATL) Activations: Scout for impactful print and Out-Of-Home (OOH) advertising opportunities that enhance brand visibility and awareness in a cost-effective manner.
  • Partner Marketing: Lead partner co-op marketing efforts, selecting appropriate media vehicles, providing assets for seasonal promotions, and leveraging partner marketing channels to enhance brand effectiveness and drive secondary sales.
  • Public Relations: Manage PR activities to maintain and grow brand awareness, managing relationships with PR agencies and ensuring key performance indicators (KPIs) are met
  • Visual Merchandising and POS Management: Oversee visual merchandising, point of-sale materials, planograms, and packaging to ensure they serve as effective sales and marketing tools in line with marketing campaigns.
  • Social Media & Influencer Engagement: Strategize and implement social media and influencer campaigns to meet seasonal sales targets, focusing on key periods such as Valentine’s Day, Diwali, etc
  • Gift With Purchase (GWP) Initiatives: Innovate GWP strategies to boost sales during critical selling periods, offering high perceived value gifts to enhance customer purchase decisions.

Additional Responsibilities

  • Assist the Reporting Manager with entire Region marketing operations, strategies & Campaign Celebrity Shoots.
  • Facilitate communication and collaboration between the marketing department and regional sales directors to ensure marketing initiatives are aligned with sales objectives.
  • Align with Sales teams on yearly budget by customers
  • Challenge clients on yearly trade plans and align with head of marketing and sales teams.
  • Oversee the ordering and dispatch of display kits and point-of-sale marketing materials (POSM) as per the requirements of the Sales Teams.
  • Ensure the success of launch campaigns by owning 360 launch plan in collaboration with sales team and sales directors
  • Strong strategic planning and marketing skills, with the ability to manage budgets effectively
  • E xcellent stakeholder management and communication skills, capable of aligning cross-regional initiatives.
  • Creative thinking and problem-solving abilities, with a keen eye for identifying impactful marketing and sales opportunities.
  • Proficiency in digital marketing tools and platforms, with experience in managing social media campaigns and digital marketing agencies.
  • Ability to work in a fast-paced environment and manage multiple projects simultaneously.
  • Travels required

Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.

 

 

CLICK HERE TO APPLY!!!

Job Features

Job CategoryExternal-Marketing Executive

About the job Responsibilities This role would be pivotal in supporting and driving the marketing function within the region. This role is crucial for strategic…

Full Time, On site
Bangalore
Posted 4 weeks ago

About the job

This role is for a Management Trainee, where you will engage in a structured training program focused on demand generation. Upon successful completion of the 3-month training period, you will be offered a full-time position basis your performance in the training period.

  • Assist in creating engaging content for various marketing campaigns, including blog posts, social media updates, and promotional materials.
  • Support the planning and execution of demand generation campaigns across multiple channels, including email, social media, and paid media.
  • Conduct research on market trends, competitor activities, and customer preferences to inform campaign strategies.
  • Collaborate with the marketing team to brainstorm and develop new campaign ideas.
  • Help monitor and report on the performance of demand generation activities.

APPALY HERE!!!

About the job This role is for a Management Trainee, where you will engage in a structured training program focused on demand generation. Upon successful…

Full Time, On site
Bangalore, Karnataka
Posted 4 weeks ago

About the job

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About The Team

The Go-to-Market systems team is Stripe’s strategic technology partner providing the business technology and services to enable Stripe to sell, market and support at scale.

What you’ll do

We are looking for a Marketing Technology Administrator for the Marketing Systems team within Go-to-Market Systems to build and maintain a world-class marketing engine

Responsibilities

  • Effectively work autonomously and collaboratively to design and implement both tactical and project related deliverables
  • Work closely with program managers and business partners to understand and refine requirements, objectives, and processes to drive strategic solutions
  • Work with leadership to help craft roadmaps and define technical vision for Marketing Systems
  • Build for scale by designing holistically, with a focus on flexibility and maintainability
  • Ensure appropriate controls and documentation are followed to create an effective control environment
  • Participate in strategic conversations and also build high quality functionality within our systems


Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

  • 7+ years of Marketo administration experience
  • 2+ years of working on Salesforce.com or similar CRM
  • Lead management experience that includes lead scoring, lead routing, lead lifecycle management
  • Experience evaluating, building and supporting new marketing technology like Account Based Marketing, Inbound Chat Technologies, Google 360, Integrations with 3rd party SaaS platforms
  • Excellent analytical skills, combined with impeccable business judgment and ability to communicate effectively with management, sales, IT, vendors and international teams
  • Experience in building coherent and impactful technical roadmaps for Marketing Systems.
  • Excellent communication skills with leadership and teammates
  • Strong problem solving capabilities
  • Proven ability to deal with ambiguity in a rapidly changing business environment and offer impacting solutions


Preferred Qualifications

  • 2+ years of web programming experience
  • Proficient in SQL, CSS, HTML and scripting experience like javascript, velocity
  • Marketo Certified Expert, Marketo Solutions Architect/Marketo Engage Architect
  • Experience with data migration, integration techniques, and tools
  • Working knowledge of CMS like Contentful


In-office expectations

Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.

Pay and benefits

Stripe does not yet include pay ranges in job postings in every country. Stripe strongly values pay transparency and is working toward pay transparency globally.

 
 

Job Features

Job CategoryMarketing systems administrator

About the job Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies – from the world’s largest enterprises…

About the job

Location: Bangalore (In-office position)

The Opportunity

This isn't just another marketing role – it's your chance to architect data-driven marketing campaigns. As our Marketing Manager, you'll harness cutting-edge AI tools and analytics to transform marketing operations and multiply their ROI.

Your Mission

You'll be the driving force behind campaigns that don't just perform – they redefine what's possible in digital marketing. Using your analytical abilities and tech fluency, you'll:

  • Design and execute innovative marketing campaigns that others only dream about
  • Leverage advanced analytics platforms to unlock actionable insights others miss
  • Build AI workflows that automate the mundane and amplify the impactful
  • Transform raw data into growth strategies that move the needle

What Makes You Perfect for This Role

You're an analytical powerhouse with:

  • A mind that can analyze data, organize it into information and drive strategic decisions using insights from that information.
  • The adaptability to master new tools – as they are introduced.
  • The rare ability to juggle multiple high-priority initiatives without dropping the ball
  • An insatiable hunger for knowledge and growth
  • Communication skills that translate complex ideas into compelling stories

Bonus points if you bring experience with Google/Facebook/Bing advertising platforms or analytics tools like Mixpanel, Power BI, Amplitude, or Google Analytics – but we value your analytical mindset over specific tool knowledge.

Your Background

  • 0-3 years of experience – we're open to exceptional fresh graduates or early-career talent
  • Education from a top-tier institution

The Rewards

  • Competitive package: ₹12-16 LPA base + performance bonus and equity
  • The chance to build something extraordinary alongside a team that pushes boundaries
  • A growth trajectory limited only by your ambition

Ready to Transform Marketing?

Our selection process is strictly merit-based – we're looking for talent that shines through our evaluations. Show us you're not just a marketer, but a visionary who sees opportunities where others see obstacles.

APPLY HERE!!!

About the job Location: Bangalore (In-office position) The Opportunity This isn’t just another marketing role – it’s your chance to architect data-driven marketing campaigns. As…

About the job

Job Responsibilities

  • Lead and manage bitget website campaigns to acquire new users & grow the business in trading volume for Bitget through various online events on the bitget website including activities related to spot, earn, futures products and trading tournaments, and other promotional initiatives.
  • Utilize market trends & website campaign data to monitor shifts in user behavior, making timely adjustments or adding new strategies as needed to campaign to drive results
  • Improve key platform OKR & metrics through diverse operational campaigns to be run on the bitget website across new users metrics, trading volume metrics, asset holdings metrics and market share in the region
  • Segment newly registered users based on platform characteristics and objectives, and develop effective conversion strategies to guide user behavior and boost transaction conversion rates.
  • Drive traffic growth for platform tools, including but not limited to apps and websites via new user campaigns

Job Requirements

  • Over 2-3 years of experience in user operations or growth for crypto exchanges via running website campaigns & online website events for the exchange
  • Strong analytical skills with a keen sense of numbers, capable of data analysis to identify issues and propose effective solutions & redo strategies for growth especially exchange volume growth
  • Creative approach to traffic acquisition with a background in driving explosive traffic growth preferred to help with market share growth via campaigns
  • Highly self-motivated, adaptable to the fast-paced environment of a rapidly growing company.
  • Strong sense of responsibility, ambition, team-oriented mindset, excellent communication and leadership skills, with strong execution and innovative thinking.
  • Proficiency in both English and Chinese will be an added advantage.

APPLY HERE !!!

About the job Job Responsibilities Lead and manage bitget website campaigns to acquire new users & grow the business in trading volume for Bitget through…

Full Time, On site
Bangalore, Karnataka
Posted 4 weeks ago

About the job

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 5 years of experience in product management or a related technical role.
  • 2 years of experience in taking technical products from conception to launch.

Preferred qualifications:

  • Master's degree in a technology or a business related field.
  • 3 years of experience in a business function or role (e.g., marketing, business operations, consulting).
  • 3 years of experience in a role preparing and delivering technical presentations to executive leadership.
  • 2 years of experience working cross-functionally with engineering, User Experience/User interface (UX/UI), business finance, and other stakeholders.
  • Experience in Ads space and facilitating consumer experience (e.g., end user or customer journeys).

About the job At Google, we put our users first. The world is always changing, so we need Product Managers who are continuously adapting and excited to work on products that affect millions of people every day.

In this role, you will work cross-functionally to guide products from conception to launch by connecting the technical and business worlds. You can break down complex problems into steps that drive product development.

One of the many reasons Google consistently brings innovative, world-changing products to market is because of the collaborative work we do in Product Management. Our team works closely with creative engineers, designers, marketers, etc. to help design and develop technologies that improve access to the world's information. We're responsible for guiding products throughout the execution cycle, focusing specifically on analyzing, positioning, packaging, promoting, and tailoring our solutions to our users.

The Communication ads mission is to enable businesses to interact with users through useful and contextual experiences on Search. The team's goal is to motivate quality interactions across the solution portfolio.The Communication Ads Team is working on solutions to grow the platform native forms solution into a Google scale business.Google aims to build products that organize the world's information and make it universally accessible to our users. As a Product Manager at Google, you could be working on new technologies, platforms, consumer facing products, and/or enterprise systems. The end goal will be to match you with the team that best aligns with your interests, experience, and where you will have the most impact.

Responsibilities

  • Scale a growth-focused solution within a team environment at Google, allowing for professional development and impact.
  • Own responsibility for the ads product, spanning both advertiser and consumer experiences, along with business generation strategies.
  • Motivate the expansion of platform-native ad experiences, starting with Search and extending to other prominent Google properties like YouTube, Gmail, and Discover.
  • Motivate solution which includes both the advertiser and consumer experience, including business generation.
  • Take responsibility for building, launching, and growing platform native experiences on Search to set the path for other channels such as YouTube, Gmail and Discover.


Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

 

CLICK HERE TO APPLY!!!

Job Features

Job CategoryProduct Manager,search Message Ads

About the job Minimum qualifications: Bachelor’s degree or equivalent practical experience. 5 years of experience in product management or a related technical role. 2 years…

Full Time, On site
Posted 4 weeks ago

About the job

Job description:Job Description

Role Purpose

The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.

͏ Do

  • Support process by managing transactions as per required quality standards
    • Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
    • Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue
    • Update own availability in the RAVE system to ensure productivity of the process
    • Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
    • Follow standard processes and procedures to resolve all client queries
    • Resolve client queries as per the SLA’s defined in the contract
    • Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients
    • Identify and learn appropriate product details to facilitate better client interaction and troubleshooting
    • Document and analyze call logs to spot most occurring trends to prevent future problems
    • Maintain and update self-help documents for customers to speed up resolution time
    • Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution
    • Ensure all product information and disclosures are given to clients before and after the call/email requests
    • Avoids legal challenges by complying with service agreements

͏

  • Deliver excellent customer service through effective diagnosis and troubleshooting of client queries
    • Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
    • Assist clients with navigating around product menus and facilitate better understanding of product features
    • Troubleshoot all client queries in a user-friendly, courteous and professional manner
    • Maintain logs and records of all customer queries as per the standard procedures and guidelines
    • Accurately process and record all incoming call and email using the designated tracking software
    • Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business
    • Organize ideas and effectively communicate oral messages appropriate to listeners and situations
    • Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs

͏

  • Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
    • Undertake product trainings to stay current with product features, changes and updates
    • Enroll in product specific and any other trainings per client requirements/recommendations
    • Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
    • Update job knowledge by participating in self learning opportunities and maintaining personal networks

͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed.

APPLY HERE!!!

About the job Job description:Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve…

Full Time, On site
Maharastra, Pune
Posted 4 weeks ago

About the job

Job Title: Salesforce - Business Development Executive

Shift Timings: US Shift Timings

Hiring Company:Consultadd

Subdivision: KnowcloudAI

About us

KnowCloudAI is a dedicated Salesforce division of the Consultadd Group, focused on designing, developing, and implementing custom solutions on Salesforce, the world’s No.1 AI + Data + CRM platform. Our expertise spans across multiple Salesforce Clouds, including Sales Cloud, Service Cloud, Marketing Cloud, and more in the US-market, enabling us to deliver seamless, integrated solutions tailored to diverse business needs. We aim to redefine customer experiences through our cross-cloud expertise.

Position Overview

We are seeking a dynamic and experienced Business Development Executive to help expand our client base with 2-4 years of experience in Salesforce solution selling and generating business within the Salesforce ecosystem. The ideal candidate should have a proven track record of driving sales, and expertise in selling Salesforce products like Sales Cloud, Service, Marketing Cloud, etc.

Key Responsibilities

  • Identify and engage with potential clients in the U.S. market, focusing on businesses requiring Salesforce solutions.
  • Build and maintain strong relationships with decision-makers, understanding their challenges and aligning them with KnowCloudAI’s offerings.
  • Develop and execute sales strategies to meet and exceed revenue targets specifically within the U.S. market.
  • Conduct market research to identify opportunities, trends, and competitors in the Salesforce services domain.
  • Deliver persuasive presentations and product demonstrations tailored to U.S.-based clients.
  • Collaborate with technical and delivery teams to create tailored proposals and ensure smooth project execution post-sale.
  • Manage the entire sales cycle, from lead generation and qualification to negotiations and contract closures.
  • Represent KnowCloudAI at relevant U.S.-focused events, virtual conferences, and networking platforms to build brand awareness and drive business growth.
  • Maintain accurate sales records and pipelines using CRM tools.

Qualifications

  • Bachelor’s degree in Business, Marketing, IT, or a related field.
  • 2 to 4 years of experience in business development or sales, specifically targeting the U.S. market.
  • Proven experience selling Salesforce solutions to the U.S.-based clients.
  • Familiarity with Salesforce products, services, and ecosystems.
  • Exceptional communication, negotiation, and presentation skills tailored to the U.S. business context.
  • Self-starter with a track record of meeting or exceeding sales targets in a startup or greenfield environment.
  • Proficient in using CRM tools and sales tracking software.
  • Strong understanding of cultural nuances and business practices in the U.S.

Why Join KnowCloudAI?

  • Opportunity to work with a leading company in the Salesforce ecosystem.
  • Competitive compensation and benefits tailored to US shift hours.
  • A dynamic, high-growth work environment with exposure to cutting-edge projects.
  • Collaborative team culture with opportunities for career advancement.

APPLY HERE

About the job Job Title: Salesforce – Business Development Executive Shift Timings: US Shift Timings Hiring Company:Consultadd Subdivision: KnowcloudAI About us KnowCloudAI is a dedicated&hellip...View more

About the job

Company Description

Code B Solutions Pvt Ltd is a team of Fullstack software developers dedicated to growing businesses for clients. They specialize in Web Applications (Frontend and Backend), Mobile Applications (Naive and Hybrid), DevOps (AWS, GCP, Azure, Digital Ocean, and Heroku), Blockchain (Solana), and UI/UX Design (Figma).

Role Description

This is a full-time on-site role as a Sales and Marketing Executive located in Mumbai. The Sales and Marketing Executive will be responsible for marketing planning, research, strategies, marketing campaigns, Customer meetings, negotiations, etc to drive business growth.

Qualifications

  • Market Planning and Market Research skills
  • Effective Communication skills
  • Sales and Marketing expertise
  • Experience in developing marketing strategies and campaigns
  • Strong negotiation and interpersonal skills

APPLY HERE!!

About the job Company Description Code B Solutions Pvt Ltd is a team of Fullstack software developers dedicated to growing businesses for clients. They specialize…

Internship, On site
Bangalore
Posted 4 weeks ago

About the job

Selected Responsibilities Include

  • Creating recruitment plans by designing strategies to find candidates for job openings
  • Sourcing candidates using job sites, social media, career fairs, and other methods
  • Screening resumes to determine which candidates to interview
  • Interviewing applicants and evaluating them for the job
  • Negotiating job offers, including compensation and benefits
  • Tracking hiring metrics and maintaining recruitment records

About Company: GreenWave IT is an established business solutions provider offering services in digital marketing, SEO, SEM, PPC advertising, social media marketing, BPO, web design and development, software development, manpower consulting, content marketing, email marketing, web application development, and mobile app development. Our headquarters is located in Bangalore, Karnataka.

Desired Skills and Experience

Recruitment, Compensation management, HR branding, Employment engagement.

 

Job Features

Job CategoryHR

About the job Selected Responsibilities Include Creating recruitment plans by designing strategies to find candidates for job openings Sourcing candidates using job sites, social media,…

Full Time, On site
Bangalore, karnataka
Posted 4 weeks ago

About the job

Description

Resource Coordinator

Bangalore, India

The Opportunity:

Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that’s simple and intelligent, inspiring student success and institutional growth.

The Power of Together is built on having a diverse and inclusive workforce. We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company.

For more information about Anthology and our career opportunities, please visit www.anthology.com.

The Resource Coordinator plays an integral role within the Global Customer Success (GCS) organization. The GCS Operations organization is focused on facilitating operational efficiency by innovating, streamlining, and implementing world-class tools and resource management processes across the organization.

Primary responsibilities:

  • Assigning resources to projects based on skill sets, availability, and project requirements
  • Monitoring and forecasting resource needs to ensure projects are adequately staffed
  • Aligning with GCS leaders, business operations, project managers, central internal cross-functional teams, and team members to understand resource needs, constraints, identifying and assigning resources and communicating accordingly
  • Generating and analyzing reports on pipeline, resource utilization, capacity, and forecast to ensure data integrity and accuracy within the PSA tool
  • Addressing and resolving any resource-related conflicts or issues
  • Developing and implementing processes to improve resource management efficiency
  • Providing support for special projects and initiatives as needed

The Candidate:

Required skills/qualifications:

  • Associate’s degree or equivalent combination of education and experience
  • Strong attention to detail, organizational skills, and ability to follow set guidelines and processes
  • Ability to work independently as well as part of a global team (including on call holiday hours) and manage multiple projects simultaneously
  • Excellent communication, collaboration, multitasking, and interpersonal abilities
  • Proven experience in a similar role, preferably in a fast-paced environment
  • Analytical mindset with attention to detail
  • Ability to work under pressure and meet deadlines
  • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams, Planner) and Professional Services Automation (PSA) tool(s)
  • Fluency in written and spoken English

Preferred skills/qualifications:

  • Experience working in Salesforce and/or Kantata

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About the job Description Resource Coordinator Bangalore, India The Opportunity: Anthology delivers education and technology solutions so that students can reach their full potential and…